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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blake Dizzle

May 6, 2024

5  out of  5 rating by Blake Dizzle
"Had the pleasure of working with Jessica who was kind, patient and understanding of my needs for insurance. She took her time in explaining to me my insurance policy along with what each part entailed so I wasn’t missing out on any details. Was a pleasure and I am happy to say I am now insured by State Farm!"
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Dean Miller

May 6, 2024

5  out of  5 rating by Dean Miller
"This team is easy to work with and very responsive to their customers! We have worked with other State Farm Agents and they have been the best! We highly recommend them! Thank you also to Emily for exceptional service!"
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May 6, 2024

5  out of  5 rating by JANIE FLIPPO
"Been with this Agency for a few years now they are always so helpful. I also have my house insurance with them"
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Madison Rinehart

May 3, 2024

5  out of  5 rating by Madison Rinehart
"Our old insurance company significantly raised our rates and we searched wide and far to find the best rates. Jessica was recommended and did an absolutely phenomenal job providing great customer service! She explained things well, was super friendly and got us the best price with way better coverage, we’re super happy!"
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Aaron Carley

May 1, 2024

5  out of  5 rating by Aaron Carley
"My agent Jordan Smithson and his team are top tier! Their customer service is amazing!! They had my claim filed, processed, and paid with in a week! To start a new policy from my old one just took a few questions and not even 15 minutes to get switched over. I had to pay nothing to switch it either! My rate didn’t increase because of the wreck and my new policy was just a few dollars more for sport bike. Jordan, chase, Charley in collision, even the tow truck guy Dustin. They got you! I was beyond pleased with time they took to research and compensate for every detail lost on my motorcycle, and paid me handsomely to get a new one when it was totaled! I’ve been a customer for years and won’t be switching anytime soon."
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Melissa Thrasher

April 30, 2024

5  out of  5 rating by Melissa Thrasher
"We had been shopping auto insurance for over a month, in person, by phone, and online. With the help of Jessica, State Farm was able to give us the best prices of anyone for all the coverages we needed! She even was able to offer us additional life insurance for a fraction of the cost we found elsewhere, also giving us a multi-policy discount which nearly paid for the life policy! She was/is SO great to work with. Very friendly, personable, and responsive! She has stayed on top of everything from day one, and has been communicating every step of the way. My whole experience with the office staff has been nothing short of amazing - Lesly, Shelley, Eric- everyone on the team is always smiling and ready to help as soon as you walk through the door. I have previously been an insurance agent myself, so I truly understand the value in having a good agent and team working for you. I feel completely safe with my policies in their care! Thank you Jordan Smithson Agency for taking great care of us!"
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Danny Walker

April 30, 2024

5  out of  5 rating by Danny Walker
"I Highly Recommend! I Had A Wonderful Experience Discussing Options That Were Best For Me. Jessica Was Very Helpful And Spoke Very Clear, Describing What Options May Be Best For Me! I Appreciate The Great Customer Service And Knowledge She has! I look Forward To Future Services That She Can Help Provide!"
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Randy Sterling

April 29, 2024

5  out of  5 rating by Randy Sterling
"Emily helped me add a new vehicle to our plan all through texting. It was super easy and fast. Nice work Emily!"
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Damarii Hernandez

April 26, 2024

5  out of  5 rating by Damarii Hernandez
"Good employee great service"
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Rocki Garcia

April 26, 2024

5  out of  5 rating by Rocki Garcia
"Have always had a great experience with Jordan Smithson State Farm. They are informative and knowledgeable. Always quick to deal with any issues."
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Dustin Hefner

April 25, 2024

5  out of  5 rating by Dustin Hefner
"Jordan and his team are top tier! They have always gone above and beyond to make sure that I was taken care of in every aspect imaginable, and quite frankly, I’m very grateful I switched all those years back. Truly a blessing to be a part of their customer community."
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Janet McNatt

April 25, 2024

5  out of  5 rating by Janet McNatt
"We had auto insurance renewals on two vehicles. One renewal arrived in the mail as usual. The second vehicle renewal never arrived. Finally, two weeks before the renewals were due, I called and talked with Emily at Jordan Smithson State Farm. She contacted the main office, found out the problem, and worked with them to get it corrected. Then stayed on top of it until the invoice was finally received five days before it was due. We thoroughly enjoy working with Jordan Smithson's agency; he has top-notch people working there."
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April 24, 2024

5  out of  5 rating by Masonmike93
"Always very helpful, fast, and great to work with! Got our new truck added to our policy over text in less than 10 min! Makes it so much easier when I can’t talk with having 3 very loud kids around me all the time."
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Stephanie Truitt

April 23, 2024

5  out of  5 rating by Stephanie Truitt
"I always have friendly and reliable service with Jordan Smithson State Farm. Emily happy assisted me today and had my new insurance cards emailed to me immediately."
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Kelli Cackler

April 22, 2024

5  out of  5 rating by Kelli Cackler
"My experience with the Jordan Smithson office has been amazing. They have worked with me thru text messages to resolve various issues. They are very friendly and responsive. Great job 👏"
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Terrell Price

April 22, 2024

5  out of  5 rating by Terrell Price
"I wanted to see my options and inquired about rate quotes. State Farm Representative Jessica Mitchell responded. I was given several different coverage options, and the prices made me switch from Progressive. It was easy and very convenient. I'm super happy with the process and very thankful to Jessica for making it so easy!! State Farm was very well priced, you should take a look."
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Devon Rauch

April 19, 2024

5  out of  5 rating by Devon Rauch
"Not only was Jordan was able to get me even more life insurance coverage than I was asking for, but also at a rate that was less than $20 more per month than I was paying for 1/3 of the coverage with another company! He personally called me to deliver the good news, telling me that the additional coverage was at the same rate that I was quoted for the lesser amount of coverage. Everyone at his office is so kind and friendly. They don't make you feel like you are being pressured to spend more and show genuine care for clients. I could not recommend them more."
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Sam Phillips

April 15, 2024

5  out of  5 rating by Sam Phillips
"We have been customers for awhile now, I needed to add a new vehicle to our policy. Lesly made it super easy to do, and I didn't have to leave my house. Now if I could have it as easy going to the DMV lol"
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Stephen Holroyd

April 13, 2024

5  out of  5 rating by Stephen Holroyd
"Switched insurance and spoke with Jessica she was very nice and helpful in the process. Saved a lot of money and was a very quick. Will definitely recommend if anyone is thinking about changing."
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Matt Patterson

April 13, 2024

5  out of  5 rating by Matt Patterson
"Jessica did an amazing job of helping us with all of our insurance needs."
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Meghan Bigby

April 11, 2024

5  out of  5 rating by Meghan Bigby
"My previous insurance had kept creeping up so I decided to shop around. I contacted Jordan Smithson agency and Shelly was extremely helpful as far as getting quotes for home and auto insurance at much more affordable rates and better coverage as well. Jessica was very informative as well when I had a few more questions."
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kelly calvert

April 8, 2024

5  out of  5 rating by kelly calvert
"Emily handled my last call, needed a new vehicle added and verifications, she faxed them over ! Great team ive always been satisfied with them !"
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Susan Kelly

April 3, 2024

5  out of  5 rating by Susan Kelly
"Really needed to find a better insurance policy for a commercial building we own. I'm very happy to have found out State Farm does commercial building insurance. I was under stress to get this done and Jessica, at State Farm, made this so much easier than I thought possible. Thank you to everyone who helped at Jordan Smithson State Farm!! Went in to pay at their office and felt at ease, just very nice people in their office! Thank you again!!"
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Dale Cade

March 28, 2024

5  out of  5 rating by Dale Cade
"Jordan and his team found a policy that met my needs and lowered my premium by 50%! We could work out all the details and payments over the phone, so there is no trip into town. They go the extra mile to find out the details they need before they ask you to do something. I like that."
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Alyssa Drager

March 22, 2024

5  out of  5 rating by Alyssa Drager
"Emily took great care of getting my new car insured and fixing issues that occurred during the process."