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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pat Taylor

Pat Taylor

June 21, 2025

5  out of  5
rating by Pat Taylor
"Hannah was so helpful with helping me get insurance in my car/home. I was able to save money and get better coverages. She is so friendly and personable and I am so thankful she was able to schedule some time for me to come in office and really discuss my needs and explain things to me."
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Shayla Boyd

June 20, 2025

5  out of  5
rating by Shayla Boyd
"Bailee was incredibly helpful during our phone conversation! She kindly redirected me when needed, offered support every step of the way, and truly made my experience easier and faster. Her professionalism was top-tier!"
We responded:
"Thank you, Shayla, for sharing your experience with Bailee. It's wonderful to hear how her support and professionalism made your interaction smooth and efficient. We appreciate your feedback and look forward to assisting you with any future needs."
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Oreo Gamer

June 19, 2025

5  out of  5
rating by Oreo Gamer
"I went in to talk to an agent because I had questions and Jessica Mitchell helped me with everything I needed. She was great and answered all my questions and was just as friendly and happy to help when I kept sending more questions her way after I decided on signing. Would HIGHLY recommend any thinking of getting more coverage or switching providers to stop in and experience the GREAT customer service they provide."
We responded:
"Thank you for the great review and recommendation to our agency!"
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Allan Moran

June 19, 2025

5  out of  5
rating by Allan Moran
"Hannah was very kind and helpful! She helped me get a better policy with more coverage for less than I was paying with root! Highly recommend them!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you in finding a policy that offers more coverage at a better rate. Your recommendation means a lot, and we're grateful for your trust in our services. If you have any further questions or need assistance, feel free to reach out."
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Caley Cox

June 19, 2025

5  out of  5
rating by Caley Cox
"My experience with Bailee Owens at State Farm was wonderful, she was able to guide me through information about car insurance and the policies. Bailee was super kind and helpful. Such a great person if you’re needing help with insurance!!"
We responded:
"Thank you, Caley, for sharing your positive experience with Bailee. It's great to hear that she was able to guide you effectively through the car insurance information and policies. We're glad to know you found her kindness and helpfulness valuable. Your feedback is much appreciated, and we're here to assist you with any future insurance needs."
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Tiffany Copeland

June 19, 2025

5  out of  5
rating by Tiffany Copeland
"Love this office everyone is so understanding and nice! Especially Leslie Bradshaw I sometimes have a hard time understanding things and she explained everything to me that I needed! She was so nice and understanding.I would recommend her to anyone!!!!"
We responded:
"Thank you so much for sharing your experience, Tiffany! It's wonderful to hear that Leslie was able to assist you so effectively. We take pride in ensuring our customers feel supported and informed, and your recommendation means a lot to us. If there's anything else we can do for you, please let us know."
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Amber Cameron

June 18, 2025

5  out of  5
rating by Amber Cameron
"Bailee has been super helpful more than once. She has answered my questions and I will be calling again to talk with her."
We responded:
"Thank you, Amber, for sharing your experience. It's wonderful to hear that Bailee has been so helpful and attentive to your needs. We're delighted to know that she has been able to assist you effectively. Your feedback is greatly appreciated, and we look forward to continuing to support you with any questions or needs you may have in the future."
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Emily Melton

June 18, 2025

5  out of  5
rating by Emily Melton
"Hannah and Ryan have helped us tremendously in all of our personal and business insurance needs. They are always quick to respond and helpful in answering questions and making sure our coverage is exactly what we need. Every person within the agency is friendly and welcoming anytime I go in the office! Jordan has a great team that go above and beyond for their customers, and we are so thankful for them!"
We responded:
"Thank you, Emily, for sharing your experience with us. It's wonderful to hear that Hannah and Ryan have been so helpful with your insurance needs. We're glad to know that our team's responsiveness and friendliness have made a positive impact. Your kind words about our agency mean a lot, and we're grateful for your trust and appreciation."
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Brittany Hurst

June 18, 2025

5  out of  5
rating by Brittany Hurst
"I could not have expected to be treated so professionally. Leslie was amazing, her discretion and patience helped me with a difficult situation that I thought had no answers. She not only handled the situation, but put me at ease, I am positive that wasn't easy. Thank you Leslie."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Leslie's professionalism and patience made a positive impact during your difficult situation. We are committed to providing exceptional service, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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Becky Busby

June 18, 2025

5  out of  5
rating by Becky Busby
"Leslie has the kindest soul and the most positive person I know. She’s the best!!!!😁"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Leslie has made such a positive impact. We truly appreciate your kind words and are delighted to know that you had a great experience with us. Your support means a lot!"
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Tyler Tucker

June 17, 2025

5  out of  5
rating by Tyler Tucker
"Bailee was very helpful and answered all my questions!"
We responded:
"Thank you, Tyler, for sharing your positive experience with Bailee. It's wonderful to hear that she was able to assist you effectively and address all your questions. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Bodhi Robertson

June 17, 2025

5  out of  5
rating by Bodhi Robertson
"Very satisfied Hannah told me everything I needed to know and got back with me fast"
We responded:
"Thank you for sharing your feedback. It's wonderful to hear that Hannah was able to provide you with all the information you needed and responded promptly. Your satisfaction is very important to us, and we're glad to have met your expectations. If there's anything else we can assist you with, please let us know."
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Sabra Newman

June 14, 2025

5  out of  5
rating by Sabra Newman
"I had an incredibly positive experience working with Bailey! After my car was totaled due to hail, I was stressed about having to buy a new vehicle—something I hadn’t planned for in 2025. I reached out to Bailey to get my new car insured, and she made the entire process seamless. She quickly handled the registration and insurance, emailed me my insurance cards, and took all the hassle off my shoulders. To top it off, she even used her own personal time to mail me a Drive Safe device and hard copies of my documents. Bailey went above and beyond, and I truly appreciate her outstanding customer service. Highly recommend!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how Bailey was able to assist you during such a stressful time. Ensuring a seamless process and providing exceptional customer service is something we strive for, and it's great to know Bailey went above and beyond to help you. Your recommendation means a lot to us, and we're glad to have been able to support you with your insurance needs. If there's anything else you need, feel free to reach out."
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mary boyd

June 13, 2025

5  out of  5
rating by mary boyd
"I have had a hard time figuring out Medicare and all its parts. I went to see Jordan Smithson and he made it so simple!! He explained everything, so I could understand my options. I am so impressed with the help I received on Medicare., and on my hail damage. I highly recommend this agency and all the hard work that they put in!! State Farm and Jordan Smithson are the absolute best.💯💥💯💥"
We responded:
"Thank you so much, Mary, for sharing your experience. It's wonderful to hear that Jordan was able to simplify Medicare for you and assist with your hail damage concerns. Your recommendation means a lot, and we're glad to have been able to help. Your feedback is greatly appreciated!"
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Andrew Ragsdale

June 12, 2025

5  out of  5
rating by Andrew Ragsdale
"Just moved states so I needed to update my car insurance policy. Shelly was very helpful and it only took like 10 minutes over the phone."
We responded:
"Thank you, Andrew, for sharing your experience. It's great to hear that insuring your new car was quick and easy. Your feedback is appreciated, and we're glad to have been able to assist you efficiently. If there's anything else you need, feel free to reach out."
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Jennifer Yeager

June 12, 2025

5  out of  5
rating by Jennifer Yeager
"Teresa was so helpful and got me taken care of quickly!"
We responded:
"Thank you, Jennifer, for sharing your experience. It's wonderful to hear that Teresa was able to assist you efficiently. Your feedback is greatly appreciated, and we're glad to know you were satisfied with the service. If there's anything else you need, feel free to reach out."
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Jessica Turknett

June 12, 2025

5  out of  5
rating by Jessica Turknett
"Leslie was so awesome and helpful by guiding me to get life insurance, she referred me to Hannah and it was a great experience. Hannah was able to get my family insurance for an affordable price! She talked me through all the steps and answered all my questions. I highly recommend either of them for all your insurance needs, they are very awesome ladies!"
We responded:
"Thank you, Jessica, for sharing your experience with us. It's wonderful to hear that Leslie and Hannah were able to assist you effectively and provide the guidance you needed. We're pleased that you found the process smooth and that your family was able to secure affordable life insurance. Your recommendation means a lot to us, and we're glad to have been able to meet your insurance needs."
Profile photo of Jannette Pacheco

Jannette Pacheco

June 11, 2025

5  out of  5
rating by Jannette Pacheco
"Excelente servicio muy agradecida"
We responded:
"Gracias, Jannette, por compartir tu experiencia positiva. Nos alegra saber que estás satisfecha con nuestro servicio. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
Profile photo of Keri Harris

Keri Harris

June 10, 2025

5  out of  5
rating by Keri Harris
"Jessica was wonderful to work with. We had to leave State Farm for about a year but when I called to see if we were able to come back, Jessica was fabulous in getting everything set up within a matter of hours for us. She was very professional as well as kind and efficient. We are looking forward to being back under your roof again, State Farm!"
We responded:
"Thank you, Keri, for sharing your experience. It's great to hear that Jessica was able to assist you so efficiently and professionally. We're delighted to have you back with us and look forward to continuing to provide you with the service you expect and deserve. Your feedback is truly appreciated."
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Roger Kibodeaux

June 10, 2025

5  out of  5
rating by Roger Kibodeaux
"I called Ms Bailee today and she was prompt to handle my problem with my mortgage company. I appreciate everything she did"
We responded:
"Thank you, Roger, for sharing your positive experience. It's wonderful to hear that Bailee was able to assist you promptly with your mortgage company issue. We appreciate your feedback and are glad to know that you felt supported. Your satisfaction is important to us, and we're here to help whenever you need it."
Profile photo of Winston Tonack

Winston Tonack

June 10, 2025

5  out of  5
rating by Winston Tonack
"Super helpful and quick"
We responded:
"Thank you, Winston, for your kind words and the perfect rating. It's great to hear that you found the service helpful and quick. Your feedback is truly appreciated, and we're glad to have been able to assist you effectively. If there's anything else you need, feel free to reach out."
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paul baldwin

June 9, 2025

5  out of  5
rating by paul baldwin
"Hanna is very great and understands what you need and informative keep up the great work thanks."
We responded:
"Thank you, Paul, for sharing your positive experience with Hanna. It's wonderful to hear that she was able to meet your needs and provide you with the information you required. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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ryan wilson

June 7, 2025

5  out of  5
rating by ryan wilson
"Just want to brag on Bailey a little bit. She was very helpful and easy to talk to. She's definitely a great addition to your staff.. she gets 5 stars!"
We responded:
"Jessica truly appreciates your kind words, Ryan! It's fantastic to hear that she has gone above and beyond for you."
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Trina Burdge

June 6, 2025

5  out of  5
rating by Trina Burdge
"Shelly Self at State Farm has never failed to return my calls or handle any insurance questions for me. She has a the reason I moved to Siloam Springs office when Larry Strauss closed , I have been with State Farm for almost 30 years and Shelly’s service accounts for a lot of me still being with this company."
We responded:
"Thank you, Trina, for sharing your experience with us. It's wonderful to hear how Shelly has consistently provided you with excellent service and support. We're grateful for your loyalty over the years and are delighted to know that Shelly has played a significant role in your continued trust in our agency. Your feedback is truly appreciated, and we look forward to serving you for many more years to come."
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Jimmy Christian

June 5, 2025

5  out of  5
rating by Jimmy Christian
"First time I walked in this place I was greeted and noticed right off how clean the offices were. Shelly has always been great to drop anything she was doing to help me with anything I ask. Thank you very much Shelly, you do not go unnoticed."
We responded:
"Thank you, Jimmy, for sharing your experience with us. It's wonderful to hear that you felt welcomed and appreciated the cleanliness of our offices. Shelly is indeed a valuable part of our team, and we're glad she could assist you so effectively. Your feedback means a lot to us, and we're grateful for your kind words."