Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt

Matt

April 2, 2026

5  out of  5
rating by Matt
"I just want to say thank you to Jessica at Jordan smithson state farm for providing me exceptional service, knowledge and truly knowing her way around all aspects of the total insurance plans that they provided for me. Great prices, great coverage she killed it thanks again looking forward to the future with y'all."
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Jessica provided you with exceptional service and knowledge. We're delighted that you're satisfied with the coverage and prices. We look forward to continuing to serve you in the future."
Profile photo of Steve Edwards

Steve Edwards

March 27, 2026

5  out of  5
rating by Steve Edwards
"Jessica was very knowledgeable about services and options. She walked me through both homeowners and automobile policies and did a great job of explaining the different options available. The cost was a noticeable improvement from the insurer that I had been with since 1971"
We responded:
"Thank you, Steve, for sharing your experience with us. It's wonderful to hear that Jessica was able to guide you through the homeowners and automobile policies effectively. We're pleased that you found the options and costs to be an improvement. Your feedback is greatly appreciated, and we're glad to have you with us."
Profile photo of Mike-Courtney Bartlett

Mike-Courtney Bartlett

March 26, 2026

5  out of  5
rating by Mike-Courtney Bartlett
"Super friendly local personal customer service!! Reece has took care of us everytime and he is very very helpful and knowledgeable!!"
We responded:
"Thank you, Mike-Courtney, for your wonderful feedback! We're delighted to hear that you appreciated our friendly and personal customer service. It's our priority to ensure that our customers feel valued and supported. Your positive review means a lot to us, and we look forward to continuing to serve you."
Profile photo of Jennifer Regan

Jennifer Regan

March 24, 2026

5  out of  5
rating by Jennifer Regan
"Hannah at Jordan Smithson State Farm was great to work with. She routinely goes through accounts and reached out and was able to save us money on our car insurance and add a life insurance policy. She’s very friendly and would recommend her to anyone in Siloam."
We responded:
"Thank you, Jennifer, for sharing your positive experience with Hannah at our agency. It's wonderful to hear that she was able to assist you in saving money on your car insurance and adding a life insurance policy. We appreciate your recommendation and are glad to know that Hannah's friendly service made a difference for you. Your feedback is greatly valued."
Profile photo of Leidolf Systad

Leidolf Systad

March 24, 2026

5  out of  5
rating by Leidolf Systad
"Leslie was a pleasure to speak with and very patient and helpful. I would definitely work with her again."
We responded:
"Thank you for sharing your positive experience with Leslie. It's wonderful to hear that she was patient and helpful during your interaction. Your feedback is greatly appreciated, and we're glad to know you would choose to work with her again. Your satisfaction is important to us, and we look forward to assisting you in the future."
Profile photo of Caleb Lampton

Caleb Lampton

March 23, 2026

5  out of  5
rating by Caleb Lampton
"Leslie was helpful and professional."
We responded:
"Thank you, Caleb, for sharing your positive experience with Leslie. It's wonderful to hear that she was helpful and professional during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of jdiesel 85

jdiesel 85

March 23, 2026

5  out of  5
rating by jdiesel 85
"Leslie was very helpful with what I needed and I don’t know what I would of done with all that I needed."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Leslie was able to assist you so effectively. Your feedback is greatly appreciated, and we're glad to have been able to support you with your needs."
Profile photo of Lori Ward

Lori Ward

March 19, 2026

5  out of  5
rating by Lori Ward
"Hannah helped us today switch our car and home insurance over to State Farm. She was so kind and explained the details very clearly. This was by far one of the best experiences I’ve had dealing with an insurance agent. Would highly recommend!"
We responded:
"Thank you, Lori, for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you effectively and make the transition to State Farm smooth and clear. Your recommendation means a lot, and we're delighted to know you had such a positive experience."
Profile photo of TPFC

TPFC

March 18, 2026

5  out of  5
rating by TPFC
"Reece was a huge help! Got back to me quickly and got me a good deal!"
We responded:
"Thank you for sharing your positive experience with us! It's wonderful to hear that Reece was able to assist you promptly and secure a great deal. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Dane Kelly

Dane Kelly

March 4, 2026

5  out of  5
rating by Dane Kelly
"Very helpful and prompt!"
We responded:
"Thank you, Dane, for sharing your positive experience! It's great to hear that you found the service helpful and prompt. Your feedback is truly appreciated and motivates us to continue providing excellent service."
Profile photo of Luis Lara

Luis Lara

March 4, 2026

5  out of  5
rating by Luis Lara
"I called State Farm to get quotes on home and auto insurance. I spoke with Hannah and she was great to work with. I was a bit skeptical at first because she asked me for my information and I thought that just with my name they can find all information, because I had insurance with a different State Farm office and I did not want to waste my time by giving them all the information from all things that needed insured. Hannah just needed my date of birth and phone number and she was able to get all the work done like that. She saved me some money so I am very pleased with her and State Farm office"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you efficiently and save you some money in the process. We understand the importance of making the process as smooth as possible, and we're glad that Hannah was able to meet your expectations. Your feedback is greatly appreciated, and we're delighted to have you as a satisfied customer."
Profile photo of Nicole Hook

Nicole Hook

March 4, 2026

5  out of  5
rating by Nicole Hook
"First time using the insurance company and Jessica has been great. Great communication and great working with getting me the right coverage!"
We responded:
"Thank you, Nicole, for sharing your positive experience with us. It's wonderful to hear that Jessica provided you with excellent communication and helped you find the right coverage. Your feedback is greatly appreciated, and we're glad to have you as a part of our community."
Profile photo of Dorenda Meek

Dorenda Meek

March 3, 2026

5  out of  5
rating by Dorenda Meek
"I came to Jessica by reference and was very satisfied with how she explained everything and informed me on some changes that would benefit me. I would recommend State Farm and Jessica time and time again."
We responded:
"Thank you, Dorenda, for sharing your positive experience with Jessica. It's wonderful to hear that she was able to explain everything clearly and provide helpful information. Your recommendation means a lot, and we're glad to have earned your trust."
Profile photo of Michael Crisler

Michael Crisler

February 26, 2026

5  out of  5
rating by Michael Crisler
"I love this place they are all so friendly, from the time you walk into the front door. And let me say something about Hannah. Enthusiastic, outgoing, and electric. Hannah cares about what she does, and she’s just loud enough that I can hear everything she says without my hearing aids. And the biggest smile!"
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that you felt welcomed from the moment you walked in. Hannah will be delighted to know her enthusiasm and dedication made such a positive impact. Your kind words and perfect rating mean a lot to us, and we're grateful for your support. Looking forward to serving you again!"
Profile photo of Steven King

Steven King

February 26, 2026

5  out of  5
rating by Steven King
"Hannah is the best."
We responded:
"Thank you for sharing your feedback, Steven. It's wonderful to hear that Hannah provided you with such a positive experience. We appreciate your support and look forward to continuing to serve your insurance needs."
Profile photo of Heather Caplinger

Heather Caplinger

February 26, 2026

5  out of  5
rating by Heather Caplinger
"Leslie was super helpful when I needed to change coverages on a vehicle we have and with adding a new one to the household! Friendly, courteous, personable, conversational! Loved it! Thank you so much for making connecting with State Farm to take care of insurance business such an awesome experience!"
We responded:
"Thank you, Heather, for sharing your experience! It's wonderful to hear that Leslie was able to assist you effectively with your vehicle coverages. We strive to provide friendly and personable service, and it's great to know that you felt well taken care of. Your feedback is greatly appreciated, and we're glad to have made your insurance experience a positive one."
Profile photo of Bobby Turop

Bobby Turop

February 25, 2026

5  out of  5
rating by Bobby Turop
"Leslie is GREAT! My favorite lady to call when I have a problem because she solves them."
We responded:
"Thank you, Bobby, for sharing your experience with Leslie. It's wonderful to hear that she has been able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Julie McGarrah

Julie McGarrah

February 23, 2026

5  out of  5
rating by Julie McGarrah
"Leslie was so helpful in filing my insurance claim. I appreciate her kindness and willingness to schedule the appointment with Safelite."
We responded:
"Thank you, Julie, for sharing your positive experience. It's wonderful to hear that Leslie was able to assist you effectively with your insurance claim and coordinate your appointment with Safelite. Your feedback is greatly appreciated, and we're glad to know our team could provide the support you needed."
Profile photo of Landon Clark

Landon Clark

February 23, 2026

5  out of  5
rating by Landon Clark
"I spoke to Jessica about switching over my insurance and she went above and beyond to be able to get my rate lower and still have more coverage an she went absolutely above and beyond to help me!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessica was able to assist you effectively in switching your insurance and finding a better rate with more coverage. We appreciate your feedback and are delighted to know that you had such a positive experience. Your satisfaction is important to us, and we're here to help whenever you need it."
Profile photo of Dalia

Dalia

February 16, 2026

5  out of  5
rating by Dalia
"My agent was Jessica, and she was amazing...she treats me with kindness and patience. She give me all the information that I need for my insurance..."
We responded:
"Thank you so much for sharing your experience with Jessica. It's wonderful to hear that she provided you with the kindness and patience you deserve, along with all the necessary information for your insurance needs. Your feedback is greatly appreciated and will be shared with Jessica and the team. We're delighted to have you as a valued customer and look forward to continuing to serve you."
Profile photo of Parker Dunn

Parker Dunn

February 5, 2026

5  out of  5
rating by Parker Dunn
"Great customer service; quick to respond and efficient."
We responded:
"Hi Parker, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a great experience with our customer service. If there's anything else we can assist you with, please feel free to reach out. Best regards, Jordan Smithson's Team"
Profile photo of Dennis Campbell

Dennis Campbell

February 4, 2026

1  out of  5
rating by Dennis Campbell
"Kept sending me notices about bills due but was ignoring my request to suspend my ins. They said it had to be cancelled but I have suspended before with state farm. Long story short, Giot aggrevated and started shopping. I just reduced my bill by over half. Policy on two vehicles liability was 190 bucks a month. Liability on my truck was 127 a month. My truck is now 23 at geico so either way you slice it I saved 75% or more per vehicle. And that just sped fixing my second ride to add. Thanks for all your great help today folks Keep up the great work."
We responded:
"As requested, we cancelled your insurance policy after clearly explaining that coverage can no longer be suspended. Although this was an option in the past, when Arkansas state laws implemented a fee for active vehicle tags with no active insurance, we were unable to continue suspending coverage. Our team completed the cancellation the same day it was requested and assisted you throughout the process. While the conversation included inappropriate language & pictures being sent to our staff, we remained professional and addressed your request without issue. We wish you the best moving forward."
Profile photo of Debra Yakel

Debra Yakel

January 30, 2026

5  out of  5
rating by Debra Yakel
"So happy to have spoken to Leslie B, she was so helpful with my questions and I look forward to speaking with her in the near future. Thank you again for all your help."
We responded:
"Thank you, Debra, for sharing your positive experience with Leslie B. It's wonderful to hear that she was able to assist you with your questions. We look forward to continuing to support you in the future. Your feedback is greatly appreciated."
Profile photo of Brooke Smith

Brooke Smith

January 30, 2026

5  out of  5
rating by Brooke Smith
"Leslie Is Great And Provides Wonderful Service!"
We responded:
"Thank you, Brooke, for sharing your positive experience. It's fantastic to hear that Leslie provided you with wonderful service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Kaylee Patton

Kaylee Patton

January 29, 2026

5  out of  5
rating by Kaylee Patton
"Leslie B. Is AMAZING!!!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Leslie made such a positive impact on your experience. Providing excellent service is our top priority, and it's great to know that Leslie exceeded your expectations. Your support means a lot to us!"