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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Dinger

July 16, 2024

5  out of  5 rating by Pam Dinger
"Emily was a great help today with our insurance needs with a smile on her face the whole time!"
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Mannix 1699

July 12, 2024

5  out of  5 rating by Mannix 1699
"Dealt with Emily adding a vehicle to my policy over the phone. Was a very smooth process and was done with a temporary card in my inbox in about 5 minutes. Highly recommend them!"
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Angie Sowell

July 11, 2024

5  out of  5 rating by Angie Sowell
"Emily along with all the staff are professional and easy to work with. If you are looking for a great team to work with for all your insurance needs, call them today!!"
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Anneke C

July 3, 2024

5  out of  5 rating by Anneke C
"Always on top of their game with timely and friendly responses. No doubt agents who are committed to taking care of their clients."
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Emily Pruett

June 27, 2024

5  out of  5 rating by Emily Pruett
"We usually work with Chelsea. She’s FANTASTIC. Anyone at Jordan Smithson Agency has been wonderful. I highly recommend using this office for your insurance needs. We have been through a complicated car accident claim and now tornado damage. I was communicating with their office back and forth within 2 days of the tornado when friends of ours hadn’t even heard back from their agents 10 days or more after reaching out. So grateful they are there for us!!"
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Aeriea085

June 24, 2024

5  out of  5 rating by Aeriea085
"I just moved here from Chicago, and Jessica made the process of changing insurance easy. She was friendly, informative, and listened to my needs. Very happy I chose this office!"
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Rob Ridenhour

June 24, 2024

5  out of  5 rating by Rob Ridenhour
"Great staff, and great service."
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Garrett Chan

June 21, 2024

5  out of  5 rating by Garrett Chan
"Jessica was super helpful with getting me set up with State Farm! She answered all my questions effectively and made sure I understood everything we discussed!"
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Robi Taylor

June 17, 2024

5  out of  5 rating by Robi Taylor
"I have had State Farm for the last 6 years, I have home, vehicles, life, and small business insurance with them! Jordan was recommended when I was buying my home and later moved all my insurance over to him! Jordan and State Farm have been amazing every time I’ve had questions, needed to file a claim or protect my business from claims they have been there making it easy. Thank you for all you do!"
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Maghan Shaw

June 11, 2024

5  out of  5 rating by Maghan Shaw
"We are so blessed to have Chelsea and the Jordan Smithson Agency helping us through our tornado claim. You can not put a price on having a trustworthy knowledgeable team to support you through your worst moments. You guys are doing amazing! This is why you have local agents!"
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PJ and TJ

June 6, 2024

5  out of  5 rating by PJ and TJ
"We recently had a fire at the house we had for almost 20 years. And lost everything including our two dogs. Chase and Jordan were great! Chase was fantastic about keeping in contact and up dates and so professional and very caring. He made everything go so easy and was like the saying of like a good neighbor state farm is there, Chase really was ! Very grateful to him and Jordan and recommend people reach out to them for any insurance needs. They truly DO care! We are very grateful."
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Blanca Hernandez

June 5, 2024

5  out of  5 rating by Blanca Hernandez
"I worked Eric and he was awesome answered my questions got me what I needed in a timely manner really easy to work with"
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Donna Leger

June 3, 2024

5  out of  5 rating by Donna Leger
"Jordon Smithson and all his office staff are the best State Farm agent in the area. They respond quickly and are easy to communicate with. They follow up timely with answers or suggestions. I have full confidence in their office to help me if I should ever need them."
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Steve Robert

June 3, 2024

5  out of  5 rating by Steve Robert
"Was very easy to talk to. I didn’t want to wait and they handled my problems immediately. Great customer service. Shelly handled my new policy immediately. Thanks again."
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Breanna Mays

June 3, 2024

5  out of  5 rating by Breanna Mays
"Eric is absolutely amazing he was able to get us a really good deal on our auto and home policy. I’ve been with many other insurance companies and he is bar far the best insurance agent I’ve dealt with. Highly recommend!"
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Chloe Chandler

May 31, 2024

5  out of  5 rating by Chloe Chandler
"Thank you to Eric for the wonderful customer service. Helpful as always!"
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Heather Herod

May 30, 2024

5  out of  5 rating by Heather Herod
"We worked directly with Jessica for our life insurance quotes. She was considerate with amazing communication and follow up. We never wondered where we were in the process. From timing her calls around my baby’s nap time to finding the perfect plan for us, she was so easy to work with!"
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Rachael Bise

May 30, 2024

5  out of  5 rating by Rachael Bise
"Love everyone at this office! Jessica is always super helpful and kind!"
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Tony Stewart

May 30, 2024

5  out of  5 rating by Tony Stewart
"I have been a customer for a few years now. When I first walked into the office I met with Jessica Mitchell. From day one she has been very professional and helpful with all of my insurance needs. She always goes above and beyond to answer any of my questions. Jordan Smith will always have my business as long as he has employees as committed to serving customers as diligently as Jessica."
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bobby calvert

May 30, 2024

5  out of  5 rating by bobby calvert
"Some things (like insurance) can be complicated to understand. Jessica helped with that. She told me all of my options and explained them in great detail! Thank you Jessica!"
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Tiffany Calvert

May 30, 2024

5  out of  5 rating by Tiffany Calvert
"Just wanted to take a second and tell you guys how much I appreciate you guys! Especially Jessica Mitchell! She was SO knowledgeable about EVERYTHING! She didn't hesitate once at answering my questions/concerns! She was so beyond nice and respectful!"
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Debra Murphy

May 30, 2024

5  out of  5 rating by Debra Murphy
"I was looking for insurance for my vehicles and home. Jessica jumped right on it and had me a quote quick! I'm lazy so I message her every month to pay my bill through her, she never hesitates to help me in any way! Go see her she is fantastic!"
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Amelia Vincent

May 30, 2024

5  out of  5 rating by Amelia Vincent
"Thank you Eric for the great customer service!"
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Hannah Billups

May 30, 2024

5  out of  5 rating by Hannah Billups
"Jordan and his staff have always been so helpful whenever I’ve needed to make any changes to my policy! They are always so happy to help and very thorough! So proud to be a 5+ year customer"
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Ashley Scroggins

May 30, 2024

5  out of  5 rating by Ashley Scroggins
"Love this company and all of their staff! Chelsea Smithson is one of the best and is always so helpful and fast at answering my questions."