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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Duane Byrum

May 19, 2023

5  out of  5 rating by Duane Byrum
"When we had a storm come through it hit our house and a few vehicles we have. We called Jordan Smithson's office and they took very good care of us even texting us to check the progress of our claim and always answered any questions we had along the way."

Felicia Hodge

May 19, 2023

5  out of  5 rating by Felicia Hodge
"Chelsea and the whole team at state farm in siloam springs arkansas have been so very helpful while my car has been in the shop. They extended my rental when the work was delayed and they have been great I'd highly recommend them!!"

Izabella Kaczor

May 18, 2023

5  out of  5 rating by Izabella Kaczor
"They helped me find the best insurance and we’re really nice"

Barbara Seyer

May 8, 2023

5  out of  5 rating by Barbara Seyer
"I've been using Jordan Smithson State Farm agency for about 2 years now. They have been great. I've had opportunities to save money I never had before. Just had to file a claim for hail damage to my roof. They were easy to work with and provided all the assistance I needed through the entire process."

Adrianna Marie

May 8, 2023

5  out of  5 rating by Adrianna Marie
"Chelsea has always been super helpful and makes sure to answer all questions. Wouldn’t hesitate to recommend this location to anyone!"

Tressy Siers

May 4, 2023

5  out of  5 rating by Tressy Siers
"We’ve been with them for several years now and thankfully we’ve never had to submit a claim. But if we did, I’m confident that it would be handled quickly & efficiently. The girls are extremely helpful when I call and promptly get back with me if they can’t answer my questions. I highly recommend Jordan Smithson State Farm."

Rose Dusk

April 26, 2023

5  out of  5 rating by Rose Dusk
"We switched from Geico whom we had been with for 4 years to State Farm and Jordan and Ryan were able to save us almost half of what we were paying with Geico and with better coverage! I've honestly been reccomending them to all my friends and family to see if they can save money. They have also been very helpful with any and all questions myself and husband and I have had along the way. 🥰"


April 26, 2023

5  out of  5 rating by J
"Customer service is alive and well with Ms. Chelsea and the entire Smithson TEAM!"

Meg Gray

April 25, 2023

5  out of  5 rating by Meg Gray
"The BEST insurance team in Siloam hands down!!"

Abby Overturff

April 24, 2023

5  out of  5 rating by Abby Overturff
"We recently had a hail storm damage my vehicle, and while it’s still in the process of getting fixed, Smithson Agency is AMAZING! Excellent customer service every time we need something done! I’ve never had a company that treats me like family the way they do. We LOVE this Agency & can’t imagine using anyone else for our insurance needs!! 10/10 recommend. Fast, easy, SUPER affordable. They handle EVERYTHING!"

Trent Watts

April 24, 2023

5  out of  5 rating by Trent Watts
"I spoke with Lesly and Ryan they were both very helpful and professional. Would definitely recommend using them for your insurance needs."

Phoenix Sews

April 20, 2023

5  out of  5 rating by Phoenix Sews
"Just contacted this office and spoke with Jessica. She was lovely to work with and got us insurance for my husband's truck that was affordable for us which is a huge deal when budgets are tightening with the rising costs of goods! Very thankful I was able to get such a reasonable rate. 🙏"

Oreo Gamer

April 20, 2023

5  out of  5 rating by Oreo Gamer
"I went in to talk to an agent because I had questions and Jessica Mitchell helped me with everything I needed. She was great and answered all my questions and was just as friendly and happy to help when I kept sending more questions her way after I decided on signing. Would HIGHLY recommend any thinking of getting more coverage or switching providers to stop in and experience the GREAT customer service they provide."

Cedric Turner

April 18, 2023

5  out of  5 rating by Cedric Turner
"Kirstie was very helpful in directing me to Jessica, who was very friendly and informative about the policy, very enjoyable call."

Kimberlyn Polk

April 18, 2023

5  out of  5 rating by Kimberlyn Polk
"I’ve been with this group for over 4 years now and they have been amazing and so helpful!"

Debra Morris

April 18, 2023

5  out of  5 rating by Debra Morris
"Very kind people. Jessica made us very comfortable, explaining everything .. nothing like having an agent you can talk to in person..."

Angie Sowell

April 17, 2023

5  out of  5 rating by Angie Sowell
"This team goes above and beyond to fulfill your insurance needs. They’re always helpful with our home and auto policies, assuring we have the best coverage at the best cost! Thankful!!"

Annie Barnes

April 17, 2023

5  out of  5 rating by Annie Barnes
"They are always fast and helpful. I look forward to talking with them as they always have information readily available."

sarah wilson

April 14, 2023

5  out of  5 rating by sarah wilson
"I worked with Lesley to get a new insurance policy and she made it such an easy experience and in detailed explained everything on my policy and made clear what it will and won’t cover. I am dropping my other insurance policies with different companies to bundle all our vehicles together with Stare Farm and look forward to continue working with them!"

Elizabeth Mejia

April 12, 2023

5  out of  5 rating by Elizabeth Mejia
"I called to reinstate my policy with State Farm & Jessica was prompt to helping me get everything set up. She was very friendly, and knowledgeable, which allowed the process to be quick and easy! :)"

Dustin Wilson

April 12, 2023

5  out of  5 rating by Dustin Wilson
"Kirstie with Jordan Smithson took care or my automobile insurance needs. I had a vehicle switched and she was very informative and asked me if there were any things I would need altered. Everything was taken care of and I received my email copy within 5 minutes. Courtesy was welcomed and I recommend Jordan Smithson State Farm for all your insurance needs. Thank you Kirstie!"

Bridgett Ragsdale

April 11, 2023

5  out of  5 rating by Bridgett Ragsdale
"Always a pleasure working with State Farm. Kirstie was very helpful adding our new vehicle and helping me arrange our other cars to get the best prices. When you have multiple teenage drivers and a mini car lot in your front yard each little discount really helps! 😜"

Jamie Hix

April 10, 2023

5  out of  5 rating by Jamie Hix
"While searching for life insurance policies I came across Jordan Smithson insurance. I called and spoke with most helpful customer service rep I have ever had the pleasure to speak with. Kirstie was so very helpful. Best customer service I have ever seen. Kudos to this team and the great job she and you all do!!"

Leslie Flores

April 7, 2023

5  out of  5 rating by Leslie Flores
"I’ve been with Smithson State Farm for a full year now. Very easy at adjusting anything on your insurance, if you have any questions they are very knowledgeable and quick to answer any of your concerns. Jessica mentioned about life insurance options, she provided me great information on what would be the best for myself and my kids. She was very patient with me and my child that day. They have made insurance a smooth process for me. Really appreciate them looking out for the best for there customers and community! Y’all better go get a quote, and get insurance at Smithson State Farm today!"

Angie Merryman

April 7, 2023

5  out of  5 rating by Angie Merryman
"Prompt reliable service always a pleasure to talk to them."