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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Jenkins

August 29, 2023

5  out of  5 rating by John Jenkins
"This was a true pleasant experience. Not only did they give me a great deal but were very accommodating to my mother who is deaf and handicap . Would recommend these people to everyone. And customer service gets a perfect score"

Eli Simpson

August 28, 2023

5  out of  5 rating by Eli Simpson
"I worked with Emily Ramos at the agency, she was extremely helpful and very responsive. Highly recommend."

Dawn Weaver

August 25, 2023

5  out of  5 rating by Dawn Weaver
"Was able to send a quick text to Emily on the purchase of a truck. Got the insurance taken care of and the ID cards right away. She was on top of everything. Thanks so much."

Stephanie Bolden

August 25, 2023

5  out of  5 rating by Stephanie Bolden
"This agent and staff are so professional and wonderful to work with. We have been with them for a few years now and don’t regret a second!"

Jody Cox

August 23, 2023

5  out of  5 rating by Jody Cox
"Big shout out to the team @Jordan Smithson State Farm! Typically not the phone calls anyone wants to make (claim on incident) but the entire State Farm team, especially the Jordan Smithson team make the process as quick and stress free as possible! Exactly what you need, when you need it, right the first time, and followed up on just to make sure! Thank you for what you do!"

KateLynn Oden

August 21, 2023

5  out of  5 rating by KateLynn Oden
"I could not say enough good things about Jordan and Chelsea Smithson at this agency! If you're looking for a family oriented and selfless business to purchase insurance through, look no further! You won't find a more intentional, hardworking, or passionate set of insurance providers out there! 10/10 recommend working with Jordan and Chelsea!"

Alisha Nye

August 20, 2023

5  out of  5 rating by Alisha Nye
"Amazing insurance agency, honestly the best one I have ever been with. The staff is kind, caring, and extremely helpful as well as compassionate. I am very glad I decided to go with them and I would highly recommend this office to anyone."

Scott Dugan

August 18, 2023

5  out of  5 rating by Scott Dugan
"I worked with Jessica Mitchell on getting life insurance and got a quote on car insurance to and almost cut my payment in half so I switched right away she did a awesome job and is very professional and answered all my questions will definitely refer my friends"

Kris Farmer

August 18, 2023

5  out of  5 rating by Kris Farmer
"Jordan, Chelsea, and their entire Siloam team have been extremely helpful to us with all of our property insurance needs, from tornado damage, winter pipe freezes, auto accidents and more, they have provided excellent customer service and care."

Sandy James Lee

August 11, 2023

5  out of  5 rating by Sandy James Lee
"I highly recommend this office. They always greet you with a smile and will always go the extra mile. They are also very knowledgeable and help you understand how everything works. I have worked with lesly the most and she is exceptional. 10/10 recommend!"

Leilani Yamada

August 10, 2023

5  out of  5 rating by Leilani Yamada
"Jessica was amazing! She was very friendly and informative, which allowed the process to be very quick and easy! Highly recommend this agency!"

Amanda Cunningham

August 10, 2023

5  out of  5 rating by Amanda Cunningham
"We love Jordan’s office staff. We had a van sustain significant hail damage and an accident in another vehicle all in the same week. They were kind, helpful, and knowledgeable about where we were in the process of losing those vehicles and finding replacements. Emily was super today as we were getting all of the new cars set up with coverage. Highly, highly recommend Jordan and his team. Insurance isn’t much fun, but they seem to know how to make it not quite as bad as it could be."

Mandy Jones

August 10, 2023

5  out of  5 rating by Mandy Jones
"I would just like to say that Jessica Mitchell is amazing.. I was in a car accident and contacted her to find out who I need to call to report the accident.. she put all that aside to make sure that my boys and I were okay before going on with the conversation. State farm employees truly are amazing to actually worry about how we are rather then be in a rush to get an accident reported. The lady that I spoke to about reporting the accident was great and very helpful! Thank you so much to the amazing ladies in this office!!"

Kimberly Adams

August 9, 2023

5  out of  5 rating by Kimberly Adams
"I've been with State Farm since I started driving. Recently, I had the pleasure of working with Lesly, who is an exceptional State Farm agent. She consistently goes above and beyond for her clients"

Cliff Farmer

August 7, 2023

5  out of  5 rating by Cliff Farmer
"Wonderful team with a super fast response time. Emily helped me out at a moment's notice."

Kylie Kennedy

August 4, 2023

5  out of  5 rating by Kylie Kennedy
"Jessica was amazing! The process was so smooth and quick! They were able to get our insurance rate cut down by half of what we were paying through progressive!"

Sydney Brinae

August 1, 2023

5  out of  5 rating by Sydney Brinae
"Lesly did a great job getting me hooked up on the best price for insurance! She had great customer service and understood all of my needs for my insurance!"

Ciara Allen

August 1, 2023

5  out of  5 rating by Ciara Allen
"Lesly is always so friendly, and is able to answer any questions I have about any type of insurance!"

Misty

July 31, 2023

5  out of  5 rating by Misty
"Jessica was wonderful to work with. She was responsive and efficient with everything that needed to be done in a timely manner! Would use and recommend again!"

Nukem918

July 27, 2023

5  out of  5 rating by Nukem918
"You guys have a great team of agents, Jessica Mitchell is the one to go with for sure though!!"

Kurt Coslett

July 26, 2023

5  out of  5 rating by Kurt Coslett
"Great service and saved me almost $100/year. Quoting process was very accurate to the actual policy when I switched. Jessica kept me informed, walked through my entire policy and explained the coverage in a way I could understand. Jordan personally followed up to make sure I didn't have any questions or concerns. They made the transition as seemless as possible."

Brandy

July 24, 2023

5  out of  5 rating by Brandy
"The whole team is just really awesome! If I ever have any questions they are always super quick to get with me to answer them and make sure that we are taken care of! Today Jessica sat down with me and really spent her time going through different options for us and answering so MANY questions and it was so appreciated!"

NWA Land Services

July 24, 2023

5  out of  5 rating by NWA Land Services
"We had been with the same carrier for so many years and made the change because Ryan answers the phone, gives honest replies on questions and was fast to quote as well as get ID cards. Great experience, Thank you!"

Caitlin Littledave

July 21, 2023

5  out of  5 rating by Caitlin Littledave
"Always super friendly and helpful! Lesly is awesome!!"

Tesla Hodges

July 20, 2023

5  out of  5 rating by Tesla Hodges
"So where to start?- I first came in contact with this location almost 4 yrs ago- Bethany (don't know if she still works there). She was friendly, informative & I found a great home/auto bundle. Fast forward to getting a new vehicle- spoke to Jordan personally about insuring our ride. We ended up getting in an accident & Chelsea has been a life saver with all the hassle back & forth. Recently, I came in contact with Jessica on life insurance & as a 30 yr old with a 1 yr old baby, I received the best information on what life insurance really is & how affordable it can be. She was so nice & patient & I cannot say more good things about this location & the people!"