State Farm® Insurance Agent Jordan Smithson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
robert wilcox
September 3, 2026
5
out of
5
rating by robert wilcox
"Agents are always knowledgeable and helpful! Dawn did a great job of resolving my issue and explaining her findings."
Carla Creasey
September 3, 2026
5
out of
5
rating by Carla Creasey
"The office is welcome and inviting. Someone is there to great me, offer a beverage and get me the help I needed.
I worked with Jordan and Jessica as they tag-teamed to start new policies set up. They were willing to answer all of my questions, explaining all of the details I didn’t understand. They gave me a list of additional information needed which I could email back.
I feel very good about my new policies with better coverages and better premiums."
Julie Chmielewski
September 3, 2026
5
out of
5
rating by Julie Chmielewski
"Ask for Jessica M! You won't be disappointed! Very educational, made the process quick and easy!"
Charis Buford
September 2, 2026
5
out of
5
rating by Charis Buford
"Hannah worked with me to figure out renters insurance and then was able to assist me with starting auto insurance as well! She was super helpful and easy to work with!"
We responded:
"Thank you, Charis, for sharing your experience! It's wonderful to hear that Hannah was able to assist you with both renters and auto insurance. Providing helpful and easy service is our aim, and we're glad to know you had a positive experience. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Elisa Behm
September 1, 2026
5
out of
5
rating by Elisa Behm
"I recently bought a car and i needed insurance. I called several different places but i decided on State Farm because Hannah was wonderful. She was nice to me, she knew what she was doing, and she helped me get exactly what I was looking for. I'm happy with my decision to go with State Farm because of Hannah. Thank you.
Chase is also a great and he will take care of you when you have a claim or if you just need to talk to someone."
We responded:
"Thank you for sharing your experience, Elisa. It's great to hear that Hannah was able to assist you so effectively and make the process of getting car insurance a positive one. We're delighted that you chose State Farm and that you're satisfied with your decision. Your feedback is much appreciated."
Blake Wade
August 28, 2026
5
out of
5
rating by Blake Wade
"Great experience! originally called for one quote but was informed that it would help to transfer my other vehicle aswell to get better discounts and she was right ! Got more coverage for more vehicles for a much better price ! Thanks !"
We responded:
"Thank you, Blake, for sharing your positive experience! It's wonderful to hear that you were able to secure more coverage for your vehicles at a better price. Our team is dedicated to finding the best solutions for our customers, and we're glad we could assist you in maximizing your discounts. Your feedback is greatly appreciated and helps us continue to provide exceptional service."
Star Orullian
August 25, 2026
5
out of
5
rating by Star Orullian
"Answered all our questions helped us get more for less money very friendly"
We responded:
"Thank you, Star, for sharing your experience with us. It's wonderful to hear that all your questions were answered and that you found our service both friendly and cost-effective. Providing value and clarity is a top priority, and your feedback affirms our commitment to excellent service. We appreciate your trust in Jordan Smithson - State Farm Insurance Agent and look forward to assisting you with any future insurance needs."
Miranda King
August 14, 2026
5
out of
5
rating by Miranda King
"I needed insurance last minute on a Friday and Jessica made sure I got the coverage I needed and helped me with a quote that was best for me! Highly recommended. She was super friendly and easy to work with. Thank you State Farm!"
We responded:
"Thank you for sharing your experience, Miranda. It's wonderful to hear that Jessica was able to assist you promptly and find the right coverage for your needs. We take pride in providing friendly and efficient service, and your recommendation means a lot to us. We're glad to have been able to help you with your insurance needs."
Jimmy Bordeu
August 11, 2026
5
out of
5
rating by Jimmy Bordeu
"Leslie was super helpful in explaining my bill. She went above and beyond my expectations and left me feeling knowledgeable about how the billing works after making changes to my policy versus the unanswered questions I was left with previously. Definitely recommend her and Jordan’s office for all of your insurance questions. They are all so helpful!"
We responded:
"Thank you, Jimmy, for sharing your positive experience with Leslie and our team. It's wonderful to hear that Leslie was able to clarify your billing questions and exceed your expectations. We strive to provide exceptional service and ensure our clients feel informed and supported. Your recommendation means a lot to us, and we're here to assist with any future insurance needs or questions you may have."
Denise Rayford
July 31, 2026
5
out of
5
rating by Denise Rayford
"Hannah was an absolute delight to work with and so patient and helpful!"
We responded:
"Thank you, Denise, for sharing your experience with Hannah. It's wonderful to hear that she was a delight to work with and provided the patience and help you needed. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more experiences to share or need further assistance, feel free to reach out."
Hunter Woods
July 29, 2026
5
out of
5
rating by Hunter Woods
"Absolutely wonderful"
We responded:
"Thank you, Hunter, for your wonderful review and perfect rating! It's great to hear that your experience with our insurance agency met your expectations. We're dedicated to providing excellent service and are glad to know we succeeded. Your feedback is invaluable to us, and we look forward to continuing to serve your insurance needs."
Debanni Ramirez-Venegas
July 29, 2026
5
out of
5
rating by Debanni Ramirez-Venegas
"Chase at state farm made the whole process for my claim super helpful and very easy! 10/10!!!"
We responded:
"Thank you for sharing your experience, Debanni! It's wonderful to hear that Chase was able to make the process for your claim so helpful and easy. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us. "
Doug Chastain
July 28, 2026
5
out of
5
rating by Doug Chastain
"Jessica was extraordinarily engaging and helpful. She is one of the best."
We responded:
"Thank you, Doug, for sharing your experience with Jessica. It's wonderful to hear how engaging and helpful she was during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Tonia Philpott
July 21, 2026
5
out of
5
rating by Tonia Philpott
"My claim was handled quickly and communication was excellent. Situations like this can be stressful - all went amazing."
We responded:
"Thank you, Tonia, for your wonderful feedback! It's fantastic to know that your experience with our agency has been so positive. We are committed to providing excellent service and are delighted to have met your expectations. Your support means a lot to us."
Jessica Mitchell
July 20, 2026
5
out of
5
rating by Jessica Mitchell
"I have worked with this office for 5 years, and I have been through 3 different claims (2 auto and one home). Each time, I was taken care of, and was so thankful for the assistance of Chase, an in-office claims specialist. Even as someone who is familiar with the industry, I still felt a little lost when it came to claims since it isn't what I deal with on a daily basis. I was walked through the process, checked in on, and helped each step of the way. I had a water line bust while I was at work last year and came home to a flooded house. Chase helped me with the process, and State Farm took me from an unlivable home to a fully remodeled downstairs, and helped me with the other living expenses during the time of getting my home back functioning ensuring me and my kids had a home during the construction time. I hear of so many horror stories from other companies when it comes to claims but I have yet to encounter any issues out of the 3 claims I filed myself.
Working in this office with such big hearts is an amazing experience but knowing if something happens in my life that I have people behind me to help however I need is something I am not used to when it comes to insurance. Having so many people under one roof who each specialize in different aspects of insurance is something you just don't see at an insurance office. If you want to know where to go if you need help with anything insurance related there is always someone here to help you (auto, home, life, health or updating policies or help with a claim). Let Jordan Smithson State Farm show you a different insurance experience! 💜"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your heartfelt words recognizing our team, Jessica! Having you recommend our services to others is such a wonderful compliment to us. We strive to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs for many years to come!"
Amanda Coffman
July 14, 2026
5
out of
5
rating by Amanda Coffman
"Great people!!! They always go above and beyond to help!!! And I love all that they do to give back to the community!! Jessica helped me with picking the right life insurance policy."
We responded:
"Thank you, Amanda, for your kind words! We appreciate you and your business!"
Lynn Eddy
July 13, 2026
5
out of
5
rating by Lynn Eddy
"I am very happy with the help i received. Hannah was the best,had all the answers to all the questions I had.She made the experience of buying insurance painless. Well almost. Would highly recommend."
We responded:
"Thank you, Lynn, for sharing your experience. It's wonderful to hear that Hannah was able to assist you so effectively and make the process of buying insurance smoother. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
Alexis Livermore
July 13, 2026
5
out of
5
rating by Alexis Livermore
"Dawn was great, always goes above and beyond to be helpful"
We responded:
"Thank you, Alexis, for sharing your experience. It's wonderful to hear that Dawn consistently goes above and beyond to assist you. Your feedback is greatly appreciated and will be shared with her. We're delighted to have your trust and look forward to continuing to serve your insurance needs."
Bubba Blue
July 9, 2026
5
out of
5
rating by Bubba Blue
"Had the joy of having Jessica help me she was wonderful quick and helped a lot State Farm is awesome"
We responded:
"Thank you for sharing your experience with us. It's fantastic to hear that Jessica was able to assist you quickly and effectively. We're delighted to know you had such a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
First Last
July 6, 2026
5
out of
5
rating by First Last
"This office is wonderful! I’ve been a customer for over 6 years now and have always had my problems addressed quickly and efficiently. Everyone in the office really seems to care about my best interest and I appreciate that so much in a world where everyone else makes you feel just like a number. 👌🏼"
We responded:
"Thank you so much for your kind words and the perfect rating! It's wonderful to hear that you had such a positive experience. If there's anything else we can assist you with, please feel free to reach out."
Hannah B
July 6, 2026
5
out of
5
rating by Hannah B
"Jordan’s office is the most professional, empathetic example of advocacy of their customers that I’ve ever experienced. I highly recommend any of the amazing insurance professionals in their office! 👌🏼"
We responded:
"Thank you, Hannah, for sharing your experience with our office. It's wonderful to hear that you found our team to be professional and empathetic. Your recommendation means a lot to us, and we're grateful for your trust in our services. We look forward to continuing to support your insurance needs."
ramon kits
July 3, 2026
1
out of
5
rating by ramon kits
"Not understanding why they paid the car owner instead of the actual tow company. Sucks that me as a driver, i can't get paid now on a service that I performed from tulsa to siloam springs that was requested by this insurance.
I stood by the dispatchers when it was requested, and walked in when they where on the phone today. Definitely not a place I recommend for vehicle insurance if they can't pay the tow companies for their customers, from my 9 years of being an operator it's a standard practice for insurances. TOW OPERATORS BE AWARE"
Chelsey Maya
July 2, 2026
5
out of
5
rating by Chelsey Maya
"Jessica was absolutely amazing. She was patient and kind while walking me through every step of the process. She explained everything thoroughly and took the time to answer all of my questions. What could have been a stressful experience was made incredibly easy thanks to her support and professionalism."
We responded:
"Thank you so much for sharing your experience with Jessica. It's wonderful to hear how she made the process smooth and stress-free for you. We take pride in ensuring our clients feel supported and informed, and your feedback is truly appreciated. If you ever have more questions or need further assistance, we're here to help."
Dannyortiz56
July 1, 2026
5
out of
5
rating by Dannyortiz56
"I had a great experience with State Farm. I walked in and was greeted and then I was helped by the senior acquisition representative Jessica Mitchell who was just amazing and helped me get a policy for my 3 vehicles that I was looking for. She also helped me get life insurance and was just super nice and funny. I recommend anyone looking for affordable insurance to check them out."
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with the customer care that you deserve! Dara goes the extra mile to assist you with any of your insurance needs and we truly appreciate your kind feedback! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Ricky Shull
July 1, 2026
5
out of
5
rating by Ricky Shull
"Was very helpful in getting us set up for new vehicle policy and what fit our budget. Have always helped with questions and how to resolve them."
We responded:
"Thank you so much for sharing your experience! It's great to hear that the process of setting up your new vehicle policy was smooth and fit your budget. We're always here to help with any questions and to resolve any issues that come up."