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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Cunningham

November 15, 2024

5  out of  5
rating by Curtis Cunningham
"Chase did an exceptional job of supporting us through the entire claim process. He was knowledgeable, quick to respond and always willing to do what he could to make a difficult situation better."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Chase provided exceptional support throughout your claim process. We're glad he could make a difficult situation better with his knowledge and quick responses."
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Brittany Meredith

November 12, 2024

5  out of  5
rating by Brittany Meredith
"Always great to work with."
We responded:
"Thank you so much, Brittany! It's wonderful to hear that you enjoy working with us. We appreciate your support and look forward to continuing to assist you!"
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JD

November 8, 2024

5  out of  5
rating by JD
"Jessica Mitchell reached out to both my husband and I months ago letting us know about her new role and asked if we were interested in getting a quote for new rates. At that time we were happy with our service with another firm- due to some recent events with that insurance company, we found ourselves suddenly in the market. I reached out to Jessica who was quick to respond and answered all of my questions in a way that was easy for me to understand. In a matter of TWO BUSINESS DAYS she got us set up with GREAT rates for my home and auto insurance. It has been such a pleasure working with her, I have great confidence that we will be well taken care of with her and State Farm. Highly reccomend."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Jessica was able to assist you so efficiently and provide you with great rates for your home and auto insurance. We're delighted that you feel confident and well taken care of with us."
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Tommy Dailey

November 5, 2024

5  out of  5
rating by Tommy Dailey
"Jessica at state farm treated my husband and I with the upstanding respect and very knowledgeable with my car insurance and rental insurance. We were treated with respect and answered all our questions. If I could give 10 stars I would"
We responded:
"Thank you so much for your kind words, Tommy! It's wonderful to hear that Jessica provided you and your husband with the respect and knowledge you deserve. We're delighted to know all your questions were answered and that you felt well taken care of."
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Summer Jeffcoat

November 2, 2024

5  out of  5
rating by Summer Jeffcoat
"Lesly and Jessica were both a great help! Definitely recommend this office! everyone is so kind and helpful!!"
We responded:
"Thank you for sharing your experience, Summer! It's wonderful to hear that Lesly and Jessica were able to assist you so effectively. Our team takes pride in being kind and helpful, and your recommendation means a lot to us!"
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Hannah Ross

November 1, 2024

5  out of  5
rating by Hannah Ross
"Hannah Billups was absolutely amazing! She helped us get insurance being newly married and so confused on what to do, and she went step by step and explained every detail with us. I couldn’t be more grateful! She has done almost our entire families policy’s and that was the best decision we ever made!!!"
We responded:
"Thank you so much for sharing your experience, Hannah! It's wonderful to hear that Hannah Billups was able to guide you through the process, especially during such an important time in your life."
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Mary Coleman

October 31, 2024

5  out of  5
rating by Mary Coleman
"Lesly heft is amazing. This is a very good insurance agency with great amazing people."
We responded:
"Thank you so much for your kind words, Mary! Lesly and the entire team are dedicated to providing excellent service, and it’s wonderful to hear that you had such a positive experience. We appreciate your support and look forward to continuing to serve you!"
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Jessie Davis

October 31, 2024

5  out of  5
rating by Jessie Davis
"I had the best experience with Lesly! She was so helpful and kind. Will definitely be recommending her to friends and family! :)"
We responded:
"Thank you so much for sharing your positive experience with Lesly! It's wonderful to hear that she was helpful and kind. We appreciate your recommendation to friends and family!"
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Jody Payne

October 31, 2024

5  out of  5
rating by Jody Payne
"Been working with multiple insurance agencies for home insurance through the years for our home and land. I reached out to Lesly and she was so helpful and amazing with explaining how things work. Lesly has the best attitude and amazing customer service."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Lesly was able to provide such helpful and amazing service. We appreciate your kind words and are delighted to have been able to assist you with your home insurance needs."
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Katelen Teague

October 31, 2024

5  out of  5
rating by Katelen Teague
"I love how carrying Lesly in when I call she answers all my questions and make sure I understand everything before we do anything with my account."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lesly has been so helpful and attentive to your needs. We always strive to ensure that all your questions are answered and that you feel confident with your account decisions. Your feedback is greatly appreciated!"
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Mary Philpott

October 31, 2024

5  out of  5
rating by Mary Philpott
"Mrs. Lesley Heft at siloam springs is a very knowledgeable and kind lady, she can answer any questions you have and she makes you feel like your family. Truly a very pleasant lady to deal with."
We responded:
"Thank you so much for your kind words about Lesley! It's wonderful to hear that she made you feel like family and was able to answer all your questions. We truly appreciate your feedback and are delighted to have you as part of our community!"
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Barney Wayne Heft

October 31, 2024

5  out of  5
rating by Barney Wayne Heft
"Lesly, is great. Jordan is kind and has a genuine interest in people and their wellbeing. 100% recommend this business for all your insurance needs."
We responded:
"Thank you so much for your kind words, Barney! It's wonderful to hear that you had such a positive experience with Lesly and Jordan. Your recommendation means a lot to us, and we're delighted to be your go-to for all your insurance needs!"
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Fountain Queen

October 31, 2024

5  out of  5
rating by Fountain Queen
"I have had the best service from Leslie. I appreciate her kindness and smile."
We responded:
"Thank you so much for sharing your experience with Leslie! Her kindness and smile truly make a difference, and we're delighted to hear that you appreciate her service."
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Lexi Guyll

October 31, 2024

5  out of  5
rating by Lexi Guyll
"I worked with Lesly Heft and Jessica Mitchell and they were absolutely amazing! They were so helpful with everything I needed. I talked with Lesly the most and she answered all questions about getting set up and helped me get switched over and then Jessica helped me with the rest and explained every single part of my policy to me and made policies I already had even better! So thankful to have such a great team handling all my insurance!"
We responded:
"Lesly and Jessica are truly dedicated to providing exceptional service, and it's wonderful to hear they were able to assist you so thoroughly! We're delighted that Lesly could answer all your questions and help with the transition, and that Jessica made your policies even better. Your appreciation means a lot to us! Thank you for trusting us with your insurance needs!"
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Myrella Martinez

October 31, 2024

5  out of  5
rating by Myrella Martinez
"I 100% percent recommend Lesly. She definitely explains everything within detail & doesn’t let me leave without any unanswered questions."
We responded:
"Thank you so much for your recommendation, Myrella! It's fantastic to hear that Lesly was able to provide detailed explanations and ensure all your questions were answered. Your feedback is greatly appreciated!"
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cheyenne monroe

October 31, 2024

5  out of  5
rating by cheyenne monroe
"Always a great experience with this office! Lesly is my go to. She is very professional and reliable. She always goes above and beyond with my needs !"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Lesly consistently provides professional and reliable service. Going above and beyond is what we strive for, and we're glad to know she meets your needs so well!"
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Stephanie Hudson

October 31, 2024

5  out of  5
rating by Stephanie Hudson
"Such a wonderful, helpful team! Lesly was patient and so kind - and always has a smile on her face!"
We responded:
"Thank you so much for your kind words, Stephanie! It's fantastic to hear that Lesly made such a positive impression with her patience and kindness. We truly appreciate your feedback and are delighted to have been able to assist you!"
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Ricky Shull

October 29, 2024

5  out of  5
rating by Ricky Shull
"Was very helpful in getting us set up for new vehicle policy and what fit our budget. Have always helped with questions and how to resolve them."
We responded:
"Thank you so much for sharing your experience! It's great to hear that the process of setting up your new vehicle policy was smooth and fit your budget. We're always here to help with any questions and to resolve any issues that come up."
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Jakob White

October 28, 2024

5  out of  5
rating by Jakob White
"I’ve had a great experience with State Farm, all thanks to Jordan & Emily’s top-notch service. From day one, they’ve been helpful and attentive, making sure everything I need is covered. They explain things clearly, so I always know what I’m signing up for. They are proactive and genuinely care, which has made the whole process easy and stress-free. If you’re looking for reliable, personalized service, reach out to Jordan Smithson at State Farm!"
We responded:
"Thank you so much, Jakob! It's fantastic to hear that you’ve had such a positive experience with our service. Jordan and Emily are dedicated to making sure everything is clear and that your needs are fully covered. We truly appreciate your kind words and recommendation. Your satisfaction is our priority, and we're delighted to have made the process easy and stress-free for you!"
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ryan wilson

October 26, 2024

5  out of  5
rating by ryan wilson
"Jessica is awesome..she goes above and beyond!"
We responded:
"Jessica truly appreciates your kind words, Ryan! It's fantastic to hear that she has gone above and beyond for you."
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Gary Keith

October 25, 2024

5  out of  5
rating by Gary Keith
"A+ terrific team. Diligent research from both Jordan and Hannah to meet both my home and auto insurance needs and also for needed medical insurance. The service given was outstanding. I am well pleased and glad I switched to Jordan and his team."
We responded:
"Thank you so much for your kind words, Gary! We're delighted to hear that you are pleased with the diligent research and outstanding service provided by both Jordan and Hannah. It's wonderful to know that we could meet your home, auto, and medical insurance needs. We're glad you made the switch and look forward to continuing to serve you!"
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Mary Nesbitt

October 23, 2024

5  out of  5
rating by Mary Nesbitt
"Emily was very professional, assisted me in all aspects of my needs and even reached out to me multiple times to ensure I received the services that I requested. She very polite and easy to work with. I really appreciated her support."
We responded:
"Thank you so much for sharing your experience! Emily is dedicated to providing exceptional service and it's wonderful to hear she was able to assist you so thoroughly. Your appreciation means a lot to us and we’re delighted that you found her support valuable."
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brenda burgos

October 21, 2024

5  out of  5
rating by brenda burgos
"Really great friendly people! My agent answered all my questions, and was very honest and explained everything to me! They fast and efficient. I have no complaints!"
We responded:
"Thank you so much for your kind words, Brenda! It's wonderful to hear that all your questions were answered honestly and clearly. We're glad you found our team fast and efficient. Your satisfaction means a lot to us!"
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Debbie Rich

October 15, 2024

5  out of  5
rating by Debbie Rich
"I recently discovered that I was paying a LOT more for my car insurance. My current policy had 4 drivers with 4 cars. I was pleasantly shocked when I checked online to see what my rates could be. State Farm was able to transfer all the details from my previous policy and offer the same coverage with smaller deductibles at a greatly reduced price. Jessica quickly followed my query up with a phone call and was prepared with all the information I needed to make the change. I was able to make the changes I needed in less than an hour and am now paying $500 less a month on my car insurance policies! I am honestly embarrassed at how much I was overpaying with a different company policy I had carried for over 30 years. Stephanie has also checked back with me to make sure I was getting a good student discount for my son. I highly recommend others check out the wonderful service from Jordan Smith - State Farm and Jessica in particular."
We responded:
"Thank you so much for sharing your experience, Debbie! It's fantastic to hear that you were able to save so much on your car insurance while getting the same coverage with smaller deductibles. Jessica and Stephanie are truly dedicated to making sure everything goes smoothly and that you get the best possible rates. We're delighted that you found the process quick and efficient."
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Gary Corder

October 9, 2024

5  out of  5
rating by Gary Corder
"I was referred to this agency for auto insurance and got good coverage at good rates. Hanna helped me get coverage I needed and I am very pleased with her help"
We responded:
"Thank you so much for sharing your experience, Gary! It's fantastic to hear that Hanna was able to assist you in finding the right coverage at great rates. Your satisfaction is our priority, and we're delighted that you're pleased with the service you received."