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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Gilliam

July 31, 2025

5  out of  5
rating by Sam Gilliam
"Had a great experience Reece! Very smooth and thoroughly explained! Would recommend State Farm to anyone!"
We responded:
"Thank you, Sam, for sharing your experience! It's wonderful to hear that Reece provided such a smooth and thorough service. Your recommendation means a lot to us, and we're glad to have met your expectations. Looking forward to continuing to serve your insurance needs!"
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Kassie Blackfox

July 31, 2025

5  out of  5
rating by Kassie Blackfox
"I had a great experience with Bailee Owen’s. She was so helpful with helping me learn more about life insurance. If you need someone to help you out at State Farm Bailee is your girl!!"
We responded:
"Thank you, Kassie, for sharing your positive experience with Bailee. It's wonderful to hear that she was able to assist you effectively with your life insurance inquiries. Your feedback is greatly appreciated, and we're glad to know you had such a helpful interaction."
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Janita Owens

July 30, 2025

5  out of  5
rating by Janita Owens
"Bailee was super kind and helpful when answering my questions about the process on moving my policies."
We responded:
"Thank you, Janita, for sharing your experience. It's wonderful to hear that Bailee was able to assist you with your questions about moving your policies. Providing helpful and kind service is important to us, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Jackie Richelle

July 30, 2025

5  out of  5
rating by Jackie Richelle
"Jessica was a life saver today! She was so kind and informative. I had no idea what I was doing but she made it easy! I truly appreciate her help!"
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear that Jessica was able to assist you so effectively and make the process easier. We truly appreciate your kind words and are delighted to know that you felt supported. Your feedback is invaluable, and we're here whenever you need further assistance."
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Ashton Turknett

July 29, 2025

5  out of  5
rating by Ashton Turknett
"I had the pleasure of working with Leslie for help with my insurance, and she was absolutely wonderful! She was professional, patient, and explained everything clearly so I could make the best decision for my needs. Leslie went above and beyond to make the process easy and stress-free. I truly appreciate her knowledge and kindness—she made a confusing situation much more manageable. Highly recommend her to anyone needing help with insurance!"
We responded:
"Thank you for sharing your experience with Leslie. It's great to hear that she was able to assist you in such a professional and patient manner. We're glad she could make the process easy and stress-free for you. Your recommendation means a lot, and we appreciate your feedback."
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Chasity Bohannon

July 28, 2025

5  out of  5
rating by Chasity Bohannon
"Jessica was super helpful and easy to work with!!"
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Jessica was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Amy Brooker

July 25, 2025

5  out of  5
rating by Amy Brooker
"Fast efficient, friendly service"
We responded:
"Thank you, Amy, for sharing your experience with us. It's wonderful to hear that you found our service fast, efficient, and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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cristian

July 25, 2025

5  out of  5
rating by cristian
"I was helped by Jessica today, she was very polite and super helpful in getting my vehicle insured. I walked out of there knowing exactly what I’ll be paying for and I felt super confident she gave me the best prices available to me. I would definitely recommend asking for Jessica whenever visiting the office."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessica was able to assist you effectively and provide clarity on your vehicle insurance. Your recommendation means a lot, and we're glad you felt confident in the service and pricing. We appreciate your feedback and look forward to serving you again in the future."
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Tricia Butler

July 25, 2025

5  out of  5
rating by Tricia Butler
"Jessica was so helpful in finding us coverage that for our budget. We were able to combine auto and life insurance policies for half what we were paying for auto insurance alone. It was a quick and easy process that saved us hundreds of dollars!"
We responded:
"Thank you, Tricia, for sharing your experience. It's wonderful to hear that Jessica was able to assist you in finding coverage that fits your budget. Combining your auto and life insurance policies to save money is a great strategy, and we're glad the process was quick and easy for you. Your feedback is greatly appreciated, and we're delighted to have been able to help you save."
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Chris Cameron

July 24, 2025

5  out of  5
rating by Chris Cameron
"The staff here is extremely helpful. I called to ask a question about a claim that I have and Bailee was very knowledgeable and helpful. She was able to answer my questions and told me to contact her if I needed anything further! Great service!"
We responded:
"Thank you, Chris, for sharing your experience. It's wonderful to hear that Bailee was able to assist you with your claim questions and provide the support you needed. We take pride in our team's dedication to helping our customers, and your feedback is greatly appreciated. If there's anything else you need, don't hesitate to reach out."
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Lundi Brickey

July 23, 2025

5  out of  5
rating by Lundi Brickey
"I recently added to my policy. Jessica was our agent and she was an absolute pleasure to work with,she answered all of our questions and guided us in the right direction for our policies. Thank you Jessica and State Farm!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Joni

July 23, 2025

5  out of  5
rating by Joni
"Leslie did a great job helping us get great coverage at a good rate"
We responded:
"Thank you, Joni, for sharing your positive experience with us. It's wonderful to hear that Leslie was able to assist you in finding great coverage at a good rate. Your feedback is greatly appreciated, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
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Arshdeep Singh

July 23, 2025

5  out of  5
rating by Arshdeep Singh
"Jessica from Jordan Smithson State Farm assisted me in getting an auto and renters insurance bundle. She was incredibly helpful and friendly—I highly recommend her to anyone looking for auto and renters insurance."
We responded:
"Thank you for sharing your experience, Arshdeep. It's wonderful to hear that Jessica was able to assist you effectively with your auto and renters insurance bundle. Your recommendation means a lot, and we're glad to know you found the service helpful and friendly. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Rebecca DeFreece

July 22, 2025

5  out of  5
rating by Rebecca DeFreece
"Teresa was very helpful and answered all of my questions."
We responded:
"Thank you, Rebecca, for sharing your positive experience. It's wonderful to hear that Teresa was able to assist you effectively and answer all your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jessica Rumple

July 21, 2025

5  out of  5
rating by Jessica Rumple
"Working with Jessica was great and she was easy to talk to. She gave me good information and was good about explaining how things work. This was my first experience with homeowners insurance and she made it seem easy."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Jessica was able to provide clear and helpful information, making your first experience with homeowners insurance a positive one. We appreciate your feedback and are glad to know that you felt at ease throughout the process. Your satisfaction is important to us, and we're here to assist you with any future insurance needs."
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Jennifer Welch

July 18, 2025

5  out of  5
rating by Jennifer Welch
"An amazing company! Hannah Billups is hands down the best agent we've worked with over the years! Give her a call, you won't regret letting her help you with all your insurance needs!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! We're delighted to hear that Hannah has made such a positive impact on your experience with us. Your recommendation means a lot, and we're grateful for your trust in handling your insurance needs."
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Dave Rice

July 17, 2025

5  out of  5
rating by Dave Rice
"Best people to work with! Been with them for years and I feel like I keep having to switch things up on them but they never complain"
We responded:
"Thank you, Dave, for your kind words and for being a loyal customer over the years. It's great to hear that you've had such a positive experience with our team. We're always here to help with any changes you need and appreciate your trust in us."
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Grace Stage

July 17, 2025

5  out of  5
rating by Grace Stage
"Teresa was so helpful in helping me get the State Farm app and helping me understand how to work my phone. She went above and beyond what most people do! Thank you for all your help!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Teresa was able to assist you with the State Farm app and help you navigate your phone. Going above and beyond for our customers is something we strive for, and it's great to know Teresa made a positive impact. Your feedback is truly appreciated!"
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Ramon Arqueta

July 16, 2025

5  out of  5
rating by Ramon Arqueta
"Teresa was great at making sure I understood everything. She is good at what she does. Thank you so much!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Teresa was able to assist you effectively and ensure everything was clear. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Paige Hendricks

July 16, 2025

5  out of  5
rating by Paige Hendricks
"We've waited over a month to hear about a claim made and today I called the office. Bailey was kind and helpful giving information and helped to get things done."
We responded:
"Thank you for sharing your experience, Paige. It's great to hear that Bailey was able to assist you effectively and provide the information you needed. We appreciate your patience and are glad to know that your concerns were addressed. Your feedback is valuable to us as we strive to improve our services."
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Galaxykitten 012

July 15, 2025

5  out of  5
rating by Galaxykitten 012
"Leslie Bradshaw made the claim that I was concerned about very easy and helped me through the process. She's amazing at breaking the process down!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Leslie was able to assist you effectively and make the claims process straightforward. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need."
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Phonesamay Thao

July 15, 2025

5  out of  5
rating by Phonesamay Thao
"We just switched our auto policy to State Farm (Jordan Smithson) office here in Siloam Springs. Jessica, our agent, has been very helpful. Fast in her response time. We got our quote within day and got our cover right away. Highly recommended."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessica was able to assist you promptly and efficiently with your auto policy. We're glad to have you as part of our State Farm family and appreciate your recommendation. If there's anything else we can do for you, please let us know."
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Clayton Crisp

July 14, 2025

5  out of  5
rating by Clayton Crisp
"Fast service and easy to work with!"
We responded:
"Thank you, Clayton, for sharing your positive experience. It's wonderful to hear that you found our service fast and easy to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Vander

July 14, 2025

5  out of  5
rating by Vander
"Leslie Bradshaw is the best"
We responded:
"Thank you for sharing your feedback about your experience with Leslie. It's wonderful to hear that she made such a positive impression. Your satisfaction is important to us, and we're glad to know that Leslie provided you with excellent service. We appreciate your support and look forward to continuing to meet your insurance needs."
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Flor Argueta

July 14, 2025

5  out of  5
rating by Flor Argueta
"Teresa was very patient. She answered all of my questions great. Can't thank her enough!"
We responded:
"Thank you so much for sharing your experience with Teresa. It's wonderful to hear that she was able to assist you patiently and answer all your questions effectively. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience."