Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kara Chamberlain

Kara Chamberlain

May 20, 2026

5  out of  5
rating by Kara Chamberlain
"Very helpful, friendly and quick 11/10"
We responded:
"Thank you, Kara, for sharing such a positive review! It's wonderful to hear that you found the service helpful, friendly, and quick. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Gina Parnell

Gina Parnell

May 16, 2026

5  out of  5
rating by Gina Parnell
"Jessica was very helpful and friendly. She worked very hard to help me to get my homeowners and car insurance affordable for me. She helped me to save money :)"
We responded:
"Thank you, Gina, for sharing your experience with us. It's wonderful to hear that Jessica was able to assist you in making your homeowners and car insurance more affordable. We're committed to helping our customers save money while providing excellent service. Your feedback is greatly appreciated!"
Profile photo of Willard Friday

Willard Friday

May 15, 2026

5  out of  5
rating by Willard Friday
"very friendly and helpful had everything i transferred already done simple and easy"
We responded:
"Thank you, Willard, for sharing your experience. It's wonderful to hear that the process was simple and easy for you. We strive to provide friendly and helpful service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Brandon Winters

Brandon Winters

May 15, 2026

5  out of  5
rating by Brandon Winters
"Service was great and got it dine quick 5 out of 5 stars thank you"
We responded:
"Thank you, Brandon, for sharing your positive experience. It's wonderful to hear that you were pleased with the service and efficiency. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Profile photo of Brittany Acklin

Brittany Acklin

May 14, 2026

5  out of  5
rating by Brittany Acklin
"Chase O’Bannon helped me with a request from start to finish and had great communication and timely responses throughout. In my opinion, he went above and beyond to assist me with a document I didn’t have and didn’t know how to access. (This is something that was my responsibility as the client). Chase, without me asking, went ahead and did the research on my behalf and helped resolve my request and I’m so grateful! Chase: thank you so much! Your great customer service didn’t go unnoticed and I really appreciated the assistance you provided me! You truly don’t know what a positive impact this had :). Thank YOU!"
We responded:
"Thank you, Brittany, for sharing your experience with us. It's wonderful to hear how Chase was able to assist you so effectively and make a positive impact. We strive to provide exceptional service, and it's rewarding to know that Chase's efforts made a difference for you. Your feedback is greatly appreciated and will be shared with the team."
Profile photo of R. Ahmad

R. Ahmad

May 14, 2026

5  out of  5
rating by R. Ahmad
"My experience with Jessica at State Farm was exceptional!! The whole process was a breeze & she explained everything to me in layman's terms with easy to understand paperwork. It was so nice to get to know her..she was so personable and look forward to a gr8 partnership. Thanks again for a gr8 quotation for my home & auto. I seriously recommend this business for all your insurance needs in a friendly but professional setting."
We responded:
"Thank you, R. Ahmad, for sharing your wonderful experience with Jessica. It's fantastic to hear that the process was smooth and that everything was clearly explained. Building a personable and professional relationship is something we value greatly, and we're glad you felt that connection. We're excited about the partnership and appreciate your recommendation. If you ever have any questions or need further assistance, feel free to reach out."
Profile photo of gloryah neisen

gloryah neisen

May 13, 2026

5  out of  5
rating by gloryah neisen
"I cannot thank Hannah enough for helping me switch insurance companies and saving our family so much money. She responded quickly and was patient walking me through the process. This particular agency does so much for our community besides providing affordable insurance and I am proud to be a new customer."
We responded:
"Thank you so much for your kind words and for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you effectively and make the transition smooth and beneficial for your family. We're delighted to have you as part of our community and appreciate your recognition of our efforts beyond just providing insurance. Your support means a lot to us!"
Profile photo of Macy Harper

Macy Harper

May 11, 2026

5  out of  5
rating by Macy Harper
"Dawn at State Farm was incredibly helpful and patient while helping me work through my issues. She made everything easy to understand and took the time to make sure everything was handled correctly. Great customer service and such a kind person to work with!"
We responded:
"Thank you, Macy, for sharing your experience with us. It's wonderful to hear that Dawn was able to assist you effectively and make the process clear and manageable. We take pride in our team's dedication to providing excellent customer service, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
Profile photo of Shana Carr

Shana Carr

May 11, 2026

5  out of  5
rating by Shana Carr
"Huge shout out to Conner for going above and beyond to make sure all my questions were answered ( and I had a lot ) and taking time to make sure I understood."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Dillon Nelson

Dillon Nelson

May 11, 2026

5  out of  5
rating by Dillon Nelson
"Great customer service here!"
We responded:
"Thank you, Dillon, for your kind words and the perfect rating! It's wonderful to hear that you had a great experience with our customer service. We truly appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Jeff Lehman

Jeff Lehman

May 8, 2026

5  out of  5
rating by Jeff Lehman
"Always easy to reach and great service. They understand two words that I value: empathy and competence. I’ve been with State Farm for thirty years and this place is why I’m staying."
We responded:
"Thank you, Jeff, for sharing your experience and for being a loyal customer for thirty years. It's wonderful to hear that our team's empathy and competence have made a positive impact on your experience. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
Profile photo of Jennifer Swanson

Jennifer Swanson

May 8, 2026

5  out of  5
rating by Jennifer Swanson
"Very easy to get my issue resolved. Thank you."
We responded:
"Thank you, Jennifer, for sharing your positive experience. It's great to hear that resolving your issue was easy. Your feedback is truly appreciated, and we're here to help whenever you need us."
Profile photo of Haley Robinson

Haley Robinson

May 5, 2026

5  out of  5
rating by Haley Robinson
"I called State Farm Insurance because I needed my policy information so I could drive my niece and her friends on a field trip for the school. I completely understand why the school needs that information and Reece made it easy he emailed me my information and I gave it to the school. It was quick and easy, Thank you for the help!"
We responded:
"Thank you, Haley, for sharing your experience. It's great to hear that Reece was able to assist you quickly and efficiently with your policy information. We're glad we could help make the process smooth for you and ensure everything was ready for the field trip. Your feedback is much appreciated!"
Profile photo of Dillon jarnagan dj

Dillon jarnagan dj

May 5, 2026

5  out of  5
rating by Dillon jarnagan dj
"Great guy! Easy to work with! Gave me a great deal! Recommend going to him!"
We responded:
"Thank you, Dillon, for sharing your positive experience! It's wonderful to hear that you found the process easy and received a great deal. Your recommendation means a lot, and we're glad to have been able to assist you. If you ever need anything else, feel free to reach out."
Profile photo of Tim Davis

Tim Davis

May 4, 2026

5  out of  5
rating by Tim Davis
"jordan and the whole staff are so easy to work with. This group goes above and beyond for the community and i’m glad i can finally give them my business. Jessica made my enrollment painless and quick, i couldn’t believe how reasonable my insurance will be from now on. Thank you guy!"
We responded:
"Thank you, Tim, for sharing your experience with us. It's wonderful to hear that the team has made a positive impact and that Jessica was able to assist you with a smooth enrollment process. We're delighted to have you as a part of our community and appreciate your trust in us. Your feedback means a lot, and we're here to help whenever you need us."
Profile photo of Peggy Gunter

Peggy Gunter

May 1, 2026

5  out of  5
rating by Peggy Gunter
"This is an Awesome team, glad to be a member"
We responded:
"Thank you, Peggy, for your wonderful feedback! We're delighted to hear that you feel like a valued member of our team. Your satisfaction is our top priority, and we're here to assist you with all your insurance needs."
Profile photo of Deedia Francis

Deedia Francis

May 1, 2026

5  out of  5
rating by Deedia Francis
"State Farm car insurance with Jordan Smithson is the best choice I ever made. The price keeps going down instead of increasing. I feel like I'm family. Thank so much, call them and see for your self how great they are. Deedia Francis"
We responded:
"Thank you, Deedia, for sharing your experience with us. It's wonderful to hear that you feel like part of the family and are happy with the service and pricing. Your recommendation means a lot, and we're glad to have you as part of our community."
Profile photo of Gary Childers

Gary Childers

April 30, 2026

5  out of  5
rating by Gary Childers
"Jordan and Leslie are wonderful!"
We responded:
"Thank you, Gary, for your kind words and perfect rating. It's great to hear that you had a positive experience with Jordan and Leslie. Your feedback is truly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
Profile photo of Johnny Scott

Johnny Scott

April 30, 2026

5  out of  5
rating by Johnny Scott
"I moved to NWA recently and needed to transfer my insurance to someone local. I was referred to Jordan Smithson “State Farm Insurance “ by a neighbor. Hannah took my call and addressed all my questions and concerns. She set me up with auto and home insurance for a very reasonable and competitive price. She was very knowledgeable. Because of my experience, would highly recommend Jordan Smithson State Farm Agency. Thanks again Hannah for your kind professionalism."
We responded:
"Thank you, Johnny, for your fantastic feedback! It's wonderful to know that you had a positive experience with our agency. Your satisfaction is our top priority, and we're glad to have met your expectations. If you ever need assistance or have any questions, we're here to help."
Profile photo of Randy Latshaw

Randy Latshaw

April 29, 2026

5  out of  5
rating by Randy Latshaw
"Hannah was great , knowledgeable, professional, great personality. Great follow up. State Farm is very lucky to have her."
We responded:
"Thank you, Randy, for sharing your positive experience with Hannah. It's wonderful to hear that her knowledge, professionalism, and personality made such a great impression. We appreciate your feedback and are glad to have her as part of our team. Your satisfaction is important to us, and we're pleased to know you had a great experience."
Profile photo of Rita Robbins

Rita Robbins

April 29, 2026

5  out of  5
rating by Rita Robbins
"Hannah was polite n very helpful. I liked her n how easy it was to talk to her"
We responded:
"Thank you for sharing your experience with Hannah. It's wonderful to hear that she was polite and helpful, making your interaction enjoyable and easy. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
Profile photo of landon hutchens

landon hutchens

April 29, 2026

5  out of  5
rating by landon hutchens
"The people at this location are very helpful and will help you to find the best options."
We responded:
"Thank you, Landon, for sharing your positive experience with us. We're glad to hear that our team was able to assist you in finding the best options. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Pa Vang

Pa Vang

April 28, 2026

5  out of  5
rating by Pa Vang
"Text notification that policy was set to expire. Forgot to make a payment. Appreciated the heads up."
We responded:
"Thank you for your feedback, Pa Vang. It's great to hear that the text notification was helpful in reminding you about your policy payment. We always aim to keep our customers informed and ensure their policies remain active without any hassle. If you have any more questions or need assistance in the future, feel free to reach out. Your satisfaction is important to us."
Profile photo of Sue Brookshire

Sue Brookshire

April 28, 2026

5  out of  5
rating by Sue Brookshire
"The staff was very helpful, friendly and professional."
We responded:
"Thank you, Sue, for sharing your positive experience with us. We're delighted to hear that our staff was helpful, friendly, and professional during your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Cheryl Harris

Cheryl Harris

April 28, 2026

5  out of  5
rating by Cheryl Harris
"Connor Brooks is a very helpful guy who will go out of his way to answer your questions and get the exact insurance you need. Thank you, Connor!"
We responded:
"Thank you, Cheryl, for sharing your positive experience with Connor. It's wonderful to hear that he was able to assist you effectively and meet your insurance needs. Your feedback is greatly appreciated and will be shared with Connor and the team."