State Farm® Insurance Agent Jordan Smithson

"My claim was handled quickly and communication was excellent. Situations like this can be stressful - all went amazing."

"I have worked with this office for 5 years, and I have been through 3 different claims (2 auto and one home). Each time, I was taken care of, and was so thankful for the assistance of Chase, an in-office claims specialist. Even as someone who is familiar with the industry, I still felt a little lost when it came to claims since it isn't what I deal with on a daily basis. I was walked through the process, checked in on, and helped each step of the way. I had a water line bust while I was at work last year and came home to a flooded house. Chase helped me with the process, and State Farm took me from an unlivable home to a fully remodeled downstairs, and helped me with the other living expenses during the time of getting my home back functioning ensuring me and my kids had a home during the construction time. I hear of so many horror stories from other companies when it comes to claims but I have yet to encounter any issues out of the 3 claims I filed myself.
Working in this office with such big hearts is an amazing experience but knowing if something happens in my life that I have people behind me to help however I need is something I am not used to when it comes to insurance. Having so many people under one roof who each specialize in different aspects of insurance is something you just don't see at an insurance office. If you want to know where to go if you need help with anything insurance related there is always someone here to help you (auto, home, life, health or updating policies or help with a claim). Let Jordan Smithson State Farm show you a different insurance experience! 💜"

"If this agency has a customer out of state or town they will hire a local towing company near the customer. They will agree to an out of state tow bill and once the job is complete they will deny payment. They will lie saying their phones are being recorded and that they didn’t agree, I asked to hear the recording and Jordan said “it’s in State Farm system I don’t have access too” and yes one of his own employees called us saying Jordan was lying about the phone recording.
Our driver decided to post a review and as you can see this agency has many fake accounts and has edited many of the reviews in order to hide the review our driver left. And then they proceeded to leave fake reviews on our business page because of their own mess .

Jordan if you can’t pay a tow bill of $659 that your employees arranged for your customer we also have payment plans to fit your convenience when it’s time to fix your budget after spending your customers premium money 😉"

"Great people!!! They always go above and beyond to help!!! And I love all that they do to give back to the community!! Jessica helped me with picking the right life insurance policy."

"I am very happy with the help i received. Hannah was the best,had all the answers to all the questions I had.She made the experience of buying insurance painless. Well almost. Would highly recommend."

"Dawn was great, always goes above and beyond to be helpful"

"Had the joy of having Jessica help me she was wonderful quick and helped a lot State Farm is awesome"

"This office is wonderful! I’ve been a customer for over 6 years now and have always had my problems addressed quickly and efficiently. Everyone in the office really seems to care about my best interest and I appreciate that so much in a world where everyone else makes you feel just like a number. 👌🏼"

"Jordan’s office is the most professional, empathetic example of advocacy of their customers that I’ve ever experienced. I highly recommend any of the amazing insurance professionals in their office! 👌🏼"

"Not understanding why they paid the car owner instead of the actual tow company. Sucks that me as a driver, i can't get paid now on a service that I performed from tulsa to siloam springs that was requested by this insurance.

I stood by the dispatchers when it was requested, and walked in when they where on the phone today. Definitely not a place I recommend for vehicle insurance if they can't pay the tow companies for their customers, from my 9 years of being an operator it's a standard practice for insurances. TOW OPERATORS BE AWARE"

"Jessica was absolutely amazing. She was patient and kind while walking me through every step of the process. She explained everything thoroughly and took the time to answer all of my questions. What could have been a stressful experience was made incredibly easy thanks to her support and professionalism."

"I had a great experience with State Farm. I walked in and was greeted and then I was helped by the senior acquisition representative Jessica Mitchell who was just amazing and helped me get a policy for my 3 vehicles that I was looking for. She also helped me get life insurance and was just super nice and funny. I recommend anyone looking for affordable insurance to check them out."

"Was very helpful in getting us set up for new vehicle policy and what fit our budget. Have always helped with questions and how to resolve them."

"Hannah was a joy to work with. Great attitude, prompt service!"

"It was so refreshing to have someone knowledgeable and friendly. 💯 percent recommended 👌 👍 👏"

"Jessica was amazing! Answered any and all questions I had! Super knowledgeable!"

"Recently, my father inlaw passed away and so he has been with Jordan Smithson State Farm four years. And we have been with Greg Brown, and I assure you were changing over to Jordan Smithson . We have been dealing with them trying to get policies figured out, and they have been so accommodating. We have been speaking with Jessica. She has been above and beyond to make things so simple for us. We’re going to be switching everything over To them within the next couple weeks by far the best insurance agency we have ever dealt with 10 out of 10 recommend she is so helpful just has been nothing but kind and professional and we are able to breathe knowing that they are in control if you’re looking for an insurance agency, that does it all and I promise you everything got thrown all us all at once vehicles homes you name it they make it easy and affordable. If I were you, I’d switch to him as quick as you can."

"I am extremely Happy, with the fast service and attention to detail, State Farm has shown, with my recent accident! Would HIGHLY recommend State Farm!"

"They have been so nice and helpful! They have really made me feel welcome and secure in knowing I my insurance needs have been covered."

"Hannah was amazing! I called for a quote on homeowners insurance and ended up switching all of my vehicles and homes to State Farm. She was confident, knowledgeable, and took the time to compare my current coverages to make sure I was getting the best value. Not only did she save me a significant amount of money, but she also lowered my deductibles. Hannah was kind, professional, and made the entire process easy and stress-free. Her excellent customer service made me look forward to being a lifelong State Farm customer. I highly recommend working with her!"

"I was over paying with the insurance I was at so I called State Farm and they transferred me to Hannah and she helped me from start to finish saving A little over $100 and she also helped me with RV insurance as well 10 out of 10 experience And I am so glad they are local"

"10/10 experience! Hannah was so kind and explained everything to me when I wasn’t understanding another quote I had gotten elsewhere. as well as checking RV quotes for me as well. She got me on track where I needed to be and I saved about 100 bucks with State Farm. Overall, I am so satisfied at the moment and so is my husband and I am so glad they are local"

"leslie bradshaw was the woman who helped me out. she was very kind and helpful overall 5 stars!"

"It's always a pleasure to visit State Farm. Jessica was so gentle and nice to us. She explained everything very good and gives her best to work with us."

"Highly recommend Jessica at this agency!! She’s VERY patient, professional, and knowledgeable! We switched to her today after being with our old agency for 17 years."