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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie McGarrah

Julie McGarrah

February 23, 2026

5  out of  5
rating by Julie McGarrah
"Leslie was so helpful in filing my insurance claim. I appreciate her kindness and willingness to schedule the appointment with Safelite."
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Landon Clark

February 23, 2026

5  out of  5
rating by Landon Clark
"I spoke to Jessica about switching over my insurance and she went above and beyond to be able to get my rate lower and still have more coverage an she went absolutely above and beyond to help me!"
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Matt Ruiz

February 23, 2026

5  out of  5
rating by Matt Ruiz
"He’s really helpful and he’s vary easy and fast ."
We responded:
"Thank you for the great review. "
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Dalia

February 16, 2026

5  out of  5
rating by Dalia
"My agent was Jessica, and she was amazing...she treats me with kindness and patience. She give me all the information that I need for my insurance..."
We responded:
"Thank you so much for sharing your experience with Jessica. It's wonderful to hear that she provided you with the kindness and patience you deserve, along with all the necessary information for your insurance needs. Your feedback is greatly appreciated and will be shared with Jessica and the team. We're delighted to have you as a valued customer and look forward to continuing to serve you."
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Crystal Davis-Noble

February 14, 2026

5  out of  5
rating by Crystal Davis-Noble
"Reece was a great help today. I needed to add another policy and he was able to get it done quickly. He even was working after 5pm to finish up. I appreciate his help and great customer service!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Jessica was able to assist you and your husband in finding a solution that met your needs. We're glad the process was straightforward and enjoyable for you. Your feedback is greatly appreciated, and we're here to help with any future needs."
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Parker Dunn

February 5, 2026

5  out of  5
rating by Parker Dunn
"Great customer service; quick to respond and efficient."
We responded:
"Hi Parker,

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a great experience with our customer service. If there's anything else we can assist you with, please feel free to reach out.

Best regards,

Jordan Smithson's Team"
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Karen Davis

February 5, 2026

5  out of  5
rating by Karen Davis
"Jordan Smithson, State Farm takes care of all my insurance needs. They are very helpful and are always on top of everything! They are also a great asset to our community."
We responded:
"Thank you, Karen, for sharing your positive experience. It's wonderful to hear that our team has been able to meet your insurance needs effectively. We truly value being part of the community and are committed to providing the best service possible. Your feedback is greatly appreciated!"
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Dennis Campbell

February 4, 2026

1  out of  5
rating by Dennis Campbell
"Kept sending me notices about bills due but was ignoring my request to suspend my ins. They said it had to be cancelled but I have suspended before with state farm. Long story short, Giot aggrevated and started shopping. I just reduced my bill by over half. Policy on two vehicles liability was 190 bucks a month. Liability on my truck was 127 a month. My truck is now 23 at geico so either way you slice it I saved 75% or more per vehicle. And that just sped fixing my second ride to add. Thanks for all your great help today folks

Keep up the great work."
We responded:
"As requested, we cancelled your insurance policy after clearly explaining that coverage can no longer be suspended. Although this was an option in the past, when Arkansas state laws implemented a fee for active vehicle tags with no active insurance, we were unable to continue suspending coverage. Our team completed the cancellation the same day it was requested and assisted you throughout the process. While the conversation included inappropriate language & pictures being sent to our staff, we remained professional and addressed your request without issue. We wish you the best moving forward."
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Debra Yakel

January 30, 2026

5  out of  5
rating by Debra Yakel
"So happy to have spoken to Leslie B, she was so helpful with my questions and I look forward to speaking with her in the near future. Thank you again for all your help."
We responded:
"Thank you, Debra, for sharing your positive experience with Leslie B. It's wonderful to hear that she was able to assist you with your questions. We look forward to continuing to support you in the future. Your feedback is greatly appreciated."
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Brooke Smith

January 30, 2026

5  out of  5
rating by Brooke Smith
"Leslie Is Great And Provides Wonderful Service!"
We responded:
"Thank you, Brooke, for sharing your positive experience. It's fantastic to hear that Leslie provided you with wonderful service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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K P

January 29, 2026

5  out of  5
rating by K P
"Leslie was great!"
We responded:
"Thank you for taking the time to share your feedback. It's wonderful to hear that Leslie provided you with such a positive experience. Your satisfaction is important to us, and we're glad to know we met your expectations."
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Kaylee Patton

January 29, 2026

5  out of  5
rating by Kaylee Patton
"Leslie B. Is AMAZING!!!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Leslie made such a positive impact on your experience. Providing excellent service is our top priority, and it's great to know that Leslie exceeded your expectations. Your support means a lot to us!"
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Janet Michaels

January 29, 2026

5  out of  5
rating by Janet Michaels
"Leslie was such a huge help and answered some of the questions I had about auto insurance and how their beacon program works. I was so confused on how to set it up but after talking to her I felt confident and was able to get things done! Thank you Leslie for your help."
We responded:
"Thank you for sharing your experience, Janet. It's wonderful to hear that Leslie was able to assist you with your questions about auto insurance and the beacon program. We're glad she helped you feel confident in setting things up. Your feedback is greatly appreciated, and we're here if you need any more assistance in the future."
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Amber Hacker

January 28, 2026

5  out of  5
rating by Amber Hacker
"Hannah was very helpful, I'm so happy I don't have to worry about progressive anymore. Got an amazing quote for Auto Insurance and will definitely be referring State Farm to everyone!!! ☺️"
We responded:
"Thank you, Amber, for sharing your positive experience with Leslie. It's wonderful to hear that she made you feel welcome and provided such a great service. Your referrals to family and friends mean a lot to us, and we truly appreciate your support."
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Tyler Phillips

January 21, 2026

5  out of  5
rating by Tyler Phillips
"Appreciated Leslie’s help. She was a vibe."
We responded:
"Thank you, Tyler, for sharing your positive experience. It's wonderful to hear that Leslie was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Aaron Jones (CLASHonJONES)

Aaron Jones (CLASHonJONES)

January 13, 2026

5  out of  5
rating by Aaron Jones (CLASHonJONES)
"Reece is the man when it comes to getting affordable coverage!"
We responded:
"Thank you, Aaron, for sharing your positive experience with us! We're delighted to hear that Reece was able to assist you in finding affordable coverage. Your feedback is greatly appreciated, and we're here to help with any of your future insurance needs."
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alyssa wheeler

January 10, 2026

5  out of  5
rating by alyssa wheeler
"Jessica was the sweetest. she helped me out a lot! was very attentive and kind. and helped me get everything set up in a good amount of time. I highly recommend her! she does not disappoint."
We responded:
"Thank you, Alyssa, for sharing your experience with Jessica. It's wonderful to hear how attentive and kind she was in helping you get everything set up efficiently. Your recommendation means a lot, and we're glad to know Jessica provided the support you needed."
Profile photo of Jordan Sparks

Jordan Sparks

January 9, 2026

5  out of  5
rating by Jordan Sparks
"Thank you Jessica Mitchell for the help did awesome job and helped through everystep quick and easy"
We responded:
"Thank you, Jordan, for sharing your positive experience. It's wonderful to hear that Jessica was able to assist you effectively and make the process smooth and straightforward. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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AL K

January 9, 2026

5  out of  5
rating by AL K
"Leslie was great -- professional, friendly and knowledgeable! We appreciate the time she took to go over different options for our auto policy."
We responded:
"Thank you for sharing your positive experience with Leslie. It's wonderful to hear that she was professional, friendly, and knowledgeable while assisting you with your auto policy options. We truly value your feedback and appreciate the time you took to let us know how we're doing."
Profile photo of Jan Phillips

Jan Phillips

January 8, 2026

5  out of  5
rating by Jan Phillips
"After calling several other insurance companies, I was really pleased to work with Hannah Billups in learning about State Farm auto and homeowners insurance and finding out that we could save a lot of money and get better coverage options by switching. It was a relatively speedy process, yet thorough. My sister who lives two doors down from me recommended State Farm because she had a good experience working with them during a recent hail damage claim. Hannah went above and beyond to help us wrap it all up quickly so I could happily cancel our previous insurance coverage and get some money back. I'm glad to now be with our local State Farm Insurance."
We responded:
"Thank you, Jan, for sharing your experience with us. It's wonderful to hear that Hannah was able to assist you effectively and provide you with better coverage options. We're delighted that the process was both thorough and efficient for you. It's great to know that your sister's recommendation led you to us, and we're pleased to have you as part of our State Farm family. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
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Janine Al-Bayati

January 8, 2026

5  out of  5
rating by Janine Al-Bayati
"Leslie helped set-up autopay for my parents insurance accounts today and made the process easy and understandable. I really appreciate State Farm and Jordan Smithson's team."
We responded:
"Thank you, Janine, for sharing your positive experience with us. We're delighted to hear that Leslie was able to assist in setting up autopay for your parents' insurance accounts smoothly. Your appreciation means a lot to our team, and we're glad to have been of help. If there's anything else you need, feel free to reach out."
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Kendra Harrington

January 8, 2026

5  out of  5
rating by Kendra Harrington
"They are always good neighbors!! 💚"
We responded:
"Thank you, Kendra, for your kind words and the fantastic rating! It's wonderful to hear that you feel we're good neighbors. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Profile photo of Kelsey Spry

Kelsey Spry

January 6, 2026

5  out of  5
rating by Kelsey Spry
"Best insurance experience I’ve ever had!"
We responded:
"Thank you, Kelsey, for your wonderful feedback! It's fantastic to know that you had a positive experience with our agency. We are committed to providing excellent service and are glad to see that reflected in your rating. Your support means a lot to us, and we look forward to continuing to meet your insurance needs."
Profile photo of Clay

Clay

January 6, 2026

5  out of  5
rating by Clay
"Jessica Mitchell was amazing really knows her stuff and made everything really simple couldnt be happier thank you"
We responded:
"Thank you, Clay, for sharing your experience. It's wonderful to hear that Jessica was able to assist you so effectively and make everything simple. Your satisfaction is our priority, and we're glad to know you're happy with the service."
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Kasalyn Garcia

January 2, 2026

5  out of  5
rating by Kasalyn Garcia
"I would 100% recommend this place. It was quick and easy and I saved so much money ( Think $567 to $207 a month) Jessica was able to get me full coverage vehicle insurance that was customized to my preference, and also life insurance for a peace of mind for my family. Go there and see her she is wonderful very informative!"
We responded:
"Thank you, Kasalyn, for sharing your experience and for the wonderful recommendation. It's fantastic to hear that Jessica was able to assist you in finding a customized insurance plan that not only saved you money but also provided peace of mind for your family. Your feedback is greatly appreciated, and we're glad to have been able to meet your needs efficiently."